Some very good and some disappointing service

Oasis of the Seas Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 6

Overall Rating:

3.0 out of 5
Verified Review
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: December 26, 2015
Ship: Oasis of the Seas
Cabin Type: Balcony
Cabin Number: 12180
Traveled As: Family (older children)
Reviewed: 1 year ago

This was out first cruise on Royal Caribbean and our girls were excited to cruise on oasis of the seas. Although we had fantastic service from the speciality restaurants and our stateroom attendant, the dining room experience was the worst we have experienced on 15+ cruises we have taken. I would only return to this ship if I ate only at the speciality restaurants and avoided the dining room. We had reservations in the dining room and waited over 45 minutes to just check in.  At the same time those guest without reservations were seated before us. Lastly the food we were served was cold and poor quality. We asked to speak with that food and beverage manager while on board to share this poor experience with them but ey did not contact us. 

Food and Dining

3 out of 5
Loved the speciality restaurants but extremely disappointed in pinging room

Onboard Activities

5 out of 5

Entertainment

3 out of 5
Many of the shows were changed or cancelled for various reasons

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

The cabin was nicely laid our and our stateroom attendant was outstanding.

Ship Tip

Avoid the dining room instead enjoy the speciality restaurants. It was worth the extra cost for us to received better food and service.

5 out of 5
1 out of 5
We took a shore excursion to Tortega and had to go through customs going and comcing back. It was also a one hour boat ride. I wish I had been told that when booking. I would have selected a different excursion
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