Oasis of the Seas Cruise Review to Caribbean - Eastern

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
4

3 out of 5

Some very good and some disappointing service

Sail Date: December 26, 2015

Reviewed: 11 months ago

Traveled As: Family (older children)

Room Type: Balcony

This was out first cruise on Royal Caribbean and our girls were excited to cruise on oasis of the seas. Although we had fantastic service from the speciality restaurants and our stateroom attendant, the dining room experience was the worst we have experienced on 15+ cruises we have taken. I would only return to this ship if I ate only at the speciality restaurants and avoided the dining room. We had reservations in the dining room and waited over 45 minutes to just check in.  At the same time those guest without reservations were seated before us. Lastly the food we were served was cold and poor quality. We asked to speak with that food and beverage manager while on board to share this poor experience with them but ey did not contact us. 

Cabin / Stateroom The cabin was nicely laid our and our stateroom attendant was outstanding.
Embarkation and Disembarkation
It took over 40 minutes to check in at embarkation. Although the reservation appeared correct with my on line checkin they had one of our daughters listed twice and it required the port employee to have to go to his office and make this change after unsuccessfully trying at the desk
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Entertainment
Many of the shows were changed or cancelled for various reasons
Service and Staff
Food and Dining
Loved the speciality restaurants but extremely disappointed in pinging room
Ft. Lauderdale (Port Everglades), Florida
Nassau, Bahamas
Charlotte Amalie, St. Thomas
We took a shore excursion to Tortega and had to go through customs going and comcing back. It was also a one hour boat ride. I wish I had been told that when booking. I would have selected a different excursion
Philipsburg, St. Maarten

Tip

Avoid the dining room instead enjoy the speciality restaurants. It was worth the extra cost for us to received better food and service.



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