Oasis of the Seas Cruise Review to Caribbean - Western


4-6 cruises


Helpful Votes

3 out of 5


Sail Date: October 13, 2012

Reviewed: 3 years ago

Traveled As: Singles/Friends

Room Type: Balcony

The ship itself is definitely something to see. It is gorgeous. We were amazed at everything that it had to offer.
On boarding day we ran into some issues. I had purchased birthday decorations to be place into our stateroom prior to our arrival. They were not there. I had taken my mother on this cruise to celebrate her 82nd birthday so that celebration was ruined. I had called a couple of times prior to our cruise date to confirm that these decorations would be there and was assured each time that they would be there.
Our stateroom number was changed upon check-in (no, this is not the reason that we did not receive the birthday decorations our original stateroom did not have them either). This resulted in a late delivery of our luggage. They send us all over the ship looking for our luggage to no avail. It finally showed up.
We did not feel the personal service that we had felt on our previous Royal Caribbean cruises. Maybe the ship is just too big to give the personal attention. Everyone was very friendly and would always offer to help but then there would be no follow up.
We were a bit disappointed in the main dining room food choices seemed to be a lot of the same things each day. Of course, there are many dining options on the ship, but of course most of those come with an additional price.
Overall, we enjoyed the cruise. We had placed high expectations on the quality and service and food that wed get on this particular ship. Perhaps our expectations were set a bit too high.

Pros: The ship is beautiful

Cons: Qulity of service

Recommends Oasis of the Seas? No.

Ship Quality
Ship was spectacular. Always clean.
Food and Dining
Food choices in the main dining room limited
Cabin / Stateroom
No different than others
Service and Staff
Always willing to help ut no follow up. Always told that they would need to speak to ther supervisor. Why are there no supervisors on the front line?
Shows were good. Scheduling and reservations were a bit disorganized. Some reservations were lost.

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