Oasis of the Seas Cruise Review to Caribbean - Western

Deck Hand

Review
1

Helpful Votes
0

3 out of 5

Bed bugs (in the stateroom)

Sail Date: December 01, 2010

Reviewed: 5 years ago


I spent 6 days of the Oasis of the seas. I slept on the bed and 17 year old slept on the couch (I do not know why, he is 17) He came back to Omaha with Bed bugs and the doctor said it was from the ship. He did not complain until he got home (kids do that stuff). I did not receive any bites since I slept on the bed. My ex wife was very upset and had to take him to the doctor. I called the cruise line and you can see their response.

I purchased medical insurance, too.

Everything else was great.





On Jan 5, 2011, at 1:07 PM, MBarnes@rccl.com wrote:



Mr. XXXXXXXXXX,

I apologize about the delay in responding to you. I was advised however that we would be unable to issue any sort of compensation for the bed bugs, because unfortunately we are unable to verify that your son received the bed bugs from the ship.

I am still researching issue regarding the shore excursion refund. As soon as I am able to advise you this information, I will.

Again I apologize, but without verification from the ship which we did not receive I am unable to compensate.

Thank you,

Morgan Barnes
Corporate Guest Relations
Trade Support & Services
Royal Caribbean Cruises Ltd.
Phone: 1-800-256-6649 ext. 43232
Fax: 1-800-886-6485
Email: mbarnes@rccl.com
=

Pros: The ship is very large and alot to do

Cons: Bed bugs

Recommends Oasis of the Seas? No.

Service and Staff
Bed bugs
Ship Quality
Cabin / Stateroom
Bed bugs
Food and Dining
Entertainment


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