Disappointing ship

Norwegian Sun Cruise Review to Alaska - Gulf of Alaska

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 41

Overall rating:

3 out of 5
Verified Review
Norwegian Sun

7 Night Alaska Sawyer Glacier Southbound (Seward To Vancouver)

Sail date: June 12, 2017

Ship: Norwegian Sun

Cabin type: Oceanview

Cabin number: 4224

Traveled as: Couple

Reviewed: 7 years ago

Review summary

The scenery through Alaska was amazing!  The ship was disappointing.  We found quite a few of the bartenders and front desk personnel rude.  The food in the buffet was tasteless, the Dazzle seating was stained and cushions crushed down to the springs in the seats.  The windows throughout were dirty and streaked so not easy to see out.  The activities were very minimal.  We watched videos of the Sun ships and they were superior compared to our trip.  This is our first cruise and it can only get better from here.  We ordered the romance package also and didn't get the roses because they said they couldn't get fresh ones for us and the cake was left in our room thinking they forgot to serve it to us and no silverware to eat with.  

Ship experiences

Food and Dining

1 out of 5
The specialty restaurants were great but the buffet was tasteless and the selections changed very little daily.

Onboard Activities

3 out of 5
A paper airplane race? That was one of the activities. That should tell you what was lacking.

Entertainment

5 out of 5

Service and Staff

3 out of 5
The wait staff was great but there were bartenders that would rather talk to the other employees than break away to serve us.

Ship Quality

1 out of 5
The windows were dirty and streaked. The seating in both entertainment areas were worn down and stained. There was torn carpeting in places.

Cabin / Stateroom

5 out of 5
The cabin was nice. Very comfortable beds and hot water and good water pressure.

Ship tip

LaBistro was excellent.

Ports of call

Seward (Anchorage), Alaska

5 out of 5

Icy Strait Point (Hoonah), Alaska

5 out of 5
When they give you the option of walking to Hoonah it is longer than the 1.5 miles they say. It is beautiful country though.

Juneau, Alaska

5 out of 5

Cruise Sawyer Glacier

5 out of 5

Skagway, Alaska

5 out of 5

Ketchikan, Alaska

5 out of 5

Vancouver (Canada Place), British Columbia

5 out of 5
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1 Comment

GIL155    7 years ago

Wow! Hardly nothing positive for your first cruise. So sorry. Glad to hear Alaska was a positive for you. Next time, try Princess. Best wishes.

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