staff review

Norwegian Sun Cruise Review to Alaska - Gulf of Alaska

PamZiegler36

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 22

Overall rating:

3 out of 5

Verified Review

Norwegian Sun

7 Night Alaska Sawyer Glacier Southbound (Seward To Vancouver)

Sail date: June 12, 2017

Ship: Norwegian Sun

Cabin type: Oceanview

Cabin number: 4214

Traveled as: Couple

Reviewed: 7 years ago

Review summary

My favorite part of the cruise was Alaska and discovering its beauty.

I was disappointed in the unfriendliness of the entire staff...except for one employee. Deo, our room attendant was wonderful. He called us by name from day 1 and got us a different pillow because my husband has neck issues. Norwegian Sun did not make a positive impression on me due to the lack of helpfulness and friendliness of its staff.

Thank you for listening and hope it will help to make a positive difference.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Deo was AMAZING!!!

Ports of call

Seward (Anchorage), Alaska

3 out of 5

Juneau, Alaska

5 out of 5

Cruise Sawyer Glacier

5 out of 5

Skagway, Alaska

5 out of 5

Ketchikan, Alaska

5 out of 5

Vancouver (Canada Place), British Columbia

5 out of 5

3 Comments

BunnieBear 7 years ago

You should relay this to NCL really, if you haven't already, so they know they have an issue.

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cece1951 7 years ago

Yeah me too. Going next June.

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mb15415 7 years ago

I hope I don't have the same experience. I will be sailing on this ship next year

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