Norwegian Sun Cruise Review to Mexico

7+ cruises


Helpful Votes

2 out of 5

NCL has changed for the worst! A fee for everything!!

Sail Date: October 24, 2015

Reviewed: 11 months ago

Traveled As: Couple

Room Type: Balcony

3 hour wait to check-in, a bit better for disembarkation.  Food:  dinner menu was very limited--all steaks were tough + gristly, no lobster, no creame brulle.  Room service--$7.95 charge each time?!?.  Restocking fee for mini bar--?!? No turn down service first 3 nights. Beer, wine package was $600-way too high!!  We have down payment for Epic--Canary Islands for March.  Thinking to cancel with NCL--Any possibility of help from Customer Service for it ???????????

Cabin / Stateroom
No turn down service for 3 nights, but after that all was great!
Embarkation and Disembarkation Very slow in San Diego
Ship Quality
Destinations and Excursions
One was poor--tiles, tequilla & lunch--really just a trap for us to have to shop--
Onboard Activities
Poor arts & crafts for so many sea days; comedy was good, shows short but ok
Service and Staff
Room service fee is a terrible new addition; same for restocking fee.
Food and Dining
Limited menu, tough meat, no lobster or Creme Brulle'

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