Norwegian Sun Cruise Review to Mexico

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

NCL has changed for the worst! A fee for everything!!

Sail Date: October 24, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

3 hour wait to check-in, a bit better for disembarkation.  Food:  dinner menu was very limited--all steaks were tough + gristly, no lobster, no creame brulle.  Room service--$7.95 charge each time?!?.  Restocking fee for mini bar--?!? No turn down service first 3 nights. Beer, wine package was $600-way too high!!  We have down payment for Epic--Canary Islands for March.  Thinking to cancel with NCL--Any possibility of help from Customer Service for it ???????????

Cabin / Stateroom
No turn down service for 3 nights, but after that all was great!
Embarkation and Disembarkation Very slow in San Diego
Ship Quality
Destinations and Excursions
One was poor--tiles, tequilla & lunch--really just a trap for us to have to shop--
Onboard Activities
Poor arts & crafts for so many sea days; comedy was good, shows short but ok
Service and Staff
Room service fee is a terrible new addition; same for restocking fee.
Food and Dining
Limited menu, tough meat, no lobster or Creme Brulle'

Was this review helpful? 2


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top