NCL has changed for the worst! A fee for everything!!

Norwegian Sun Cruise Review to Mexico


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

2.0 out of 5
Verified Review
11 Night Mexican Riviera (San Diego Roundtrip)
Sail Date: October 24, 2015
Ship: Norwegian Sun
Cabin Type: Balcony
Cabin Number: 0257
Traveled As: Couple
Reviewed: 2 years ago

3 hour wait to check-in, a bit better for disembarkation.  Food:  dinner menu was very limited--all steaks were tough + gristly, no lobster, no creame brulle.  Room service--$7.95 charge each time?!?.  Restocking fee for mini bar--?!? No turn down service first 3 nights. Beer, wine package was $600-way too high!!  We have down payment for Epic--Canary Islands for March.  Thinking to cancel with NCL--Any possibility of help from Customer Service for it ???????????

Food and Dining

1 out of 5
Limited menu, tough meat, no lobster or Creme Brulle'

Onboard Activities

3 out of 5

Entertainment

3 out of 5
Poor arts & crafts for so many sea days; comedy was good, shows short but ok

Service and Staff

3 out of 5
Room service fee is a terrible new addition; same for restocking fee.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
No turn down service for 3 nights, but after that all was great!
5 out of 5
1 out of 5
5 out of 5
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