not the best

Norwegian Sun Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (Tampa Roundtrip)
Sail Date: March 22, 2015
Ship: Norwegian Sun
Cabin Type: Oceanview
Cabin Number: 8212
Traveled As: Large Group
Reviewed: 2 years ago

I had an awful mildew smell in my room for the first 5 days of the cruise...I complained multiple times and they tried different things but they didn't act like it was a big deal...finally I realized the shower was leaking and the rug was getting wet and they fixed the problem with a dryer and disinfectant... also our room cleaner was a nasty no personality woman that didn't seem to like or care about her job...as a matter of fact she actually left the bedding for me to make up the beds for my kids because my suitcases were in her way...really???? I paid good money for the cruise plus the gratuity up front and she's lucky I did because she wouldn't have gotten anything.

also this was a family trip and we had 16 people in all on  this cruise. We got the unlimited drink packages and we had to practically chase down servers to get drinks...I've traveled on Norwegian before and it was a much better experience the 1st time...I was not happy with this vacation   

Food and Dining

5 out of 5

Onboard Activities

1 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

a little tight but fine except for the mildew smell
3 out of 5
not worth getting off the ship
3 out of 5
3 out of 5
beach was no good
5 out of 5
senior frogs is the place to go
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