Norwegian Sun Cruise Review to Caribbean - Bahamas

Contributor Level: Deck Hand

2-3 cruises


Helpful Vote

1 out of 5

Never again

Sail Date: December 01, 2013

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Balcony

This was our first and last time on Norwegian. The food was horrible. The service almost non existent. One server spilled a glass of water on my phone ruining it. Our room steward showed up for the turn down service 4 out of the 11 nights (2 of which were after we complained). The room steward was passive aggressive towards us. When tendering into St. Maarten the boat slammed into the dock at a high speed slamming my knee (as well as several other passengers) into the seats in front of us causing injuries and ruining our time in port. The list goes on. This was our honeymoon and unfortunately these are the memories we will have of it.

Pros: Ports

Cons: Food\, service\, everything

Recommends Norwegian Sun? No.

Ship Quality
Food and Dining
I wish there was the option of a lower rating. The food was in edible for the most part. We tried the specialty dining hoping that may be better but unfortunately it was the same extremely low quantity.
Cabin / Stateroom
Beds were horribly uncomfortable and have metal objects protruding from between the mattresses (which results in a nasty bruise if you roll over it in your sleep like I did). We asked if we could get our mattresses switched out an were given a time that house keeping would be there to do it. They never showed and when we called several days later we were told that they don't switch out mattresses.
Service and Staff

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