Norwegian Sun Cruise Review to Europe

Contributor Level: Purser

2-3 cruises


Helpful Votes

2 out of 5

Would not recommend this cruise

Sail Date: September 07, 2012

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Oceanview

This was our first time cruising with Norwegian and I can say that we will most likely not be cruising with them again. Not only did we not visit Sweden due to supposed weather conditions (it seemed fine out,) but the cruise ship did not notify us of the possibility of us missing the port in time for us to make other travel arrangements as we could have. Not to mention, when we expressed our grievance about this to one of the staff, we were told to \"Get on the Concordia if we want to get somewhere.\" We were harassed by the Port Police in Russia and charged a fee to return to the ship which for a fact we know is not allowed, and when we notified the Reception of the ship, we were told that it was not allowed, that we just had to deal with it, and refused to find out the number to the American Embassy for complaint. They would not even reimburse us for the port fee that they acknowledged we were not supposed to be charged. Dining, and Hospitality staff were amazing and friendly, but the cruise was small, had no activities really, and full of senior citizens who argued with us about sitting in the front at theater shows even though we arrived first for showtimes most of the time.

Pros: We enjoyed visiting the countries that the cruise actually stopped at

Cons: We did not stop in Sweden like we were supposed to

Recommends Norwegian Sun? No.

Ship Quality
Food and Dining
Excellent staff!
Cabin / Stateroom
Service and Staff
Few very rude staff members

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