Norwegian Sun Cruise Review to Europe - Northern Europe

Contributor Level: Purser

1 cruise (first)


Helpful Votes

1 out of 5

One and done

Sail Date: July 15, 2012

Reviewed: 4 years ago

Traveled As: Singles/Friends

Room Type: Balcony

I really had no expectations being my first cruise.

Would never have booked if NCL indicated smoking was ok for balcony cabins, but clearly it is. Not just outside, but inside. Horrible experience with guest services complaining about the adjacent cabin smelling up my room. Not recognized as a safety issue by guest services even though it's inside and no ashtrays are provided. Nothing was done about it after 3 complaints. Then, after the adjacent cabin had an \"ice-bucket water spill\" (so I was told) that required multiple industrial floor fans to dry the cabin and hallway out, the smoking suddenly stopped for the remainder of the trip. Coincidence? Who knows? But I am miffed that guest services ignored my complaints until my problem became theirs and much bigger.

Pros: Baltic Cities

Cons: NCL

Recommends Norwegian Sun? No.

Ship Quality
The boat is past its prime. Some facilities were lacking in equipment. Number of guests wore formal wear from time to time. I didn't fancy the ship to be of that caliber.
Food and Dining
Not bad. Better than cafeteria food\, but not as good as bar and grill restaurants. Did not try premium restaurants.
Cabin / Stateroom
Cabin wasn't too cramped. Have seen smaller bathrooms in NYC hotels.
Service and Staff
Friendly\, but not solutions oriented. A smile with little action is a let down.
Lousy for someone in their 40s.

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