One and done

Norwegian Sun Cruise Review to Europe - Northern Europe


Contributor Level: Purser
Experience: 1 cruise (first)
Reviews: 0
Helpful Votes: 2

Overall Rating:

1.0 out of 5
Verified Review
9 Night Baltic Capitals (Copenhagen Roundtrip)
Sail Date: July 15, 2012
Ship: Norwegian Sun
Cabin Type: Balcony
Traveled As: Singles/Friends
Reviewed: 5 years ago
I really had no expectations being my first cruise.

Would never have booked if NCL indicated smoking was ok for balcony cabins, but clearly it is. Not just outside, but inside. Horrible experience with guest services complaining about the adjacent cabin smelling up my room. Not recognized as a safety issue by guest services even though it's inside and no ashtrays are provided. Nothing was done about it after 3 complaints. Then, after the adjacent cabin had an \"ice-bucket water spill\" (so I was told) that required multiple industrial floor fans to dry the cabin and hallway out, the smoking suddenly stopped for the remainder of the trip. Coincidence? Who knows? But I am miffed that guest services ignored my complaints until my problem became theirs and much bigger.

Food and Dining

3 out of 5
Not bad. Better than cafeteria food\, but not as good as bar and grill restaurants. Did not try premium restaurants.

Entertainment

1 out of 5
Lousy for someone in their 40s.

Service and Staff

3 out of 5
Friendly\, but not solutions oriented. A smile with little action is a let down.

Ship Quality

3 out of 5
The boat is past its prime. Some facilities were lacking in equipment. Number of guests wore formal wear from time to time. I didn't fancy the ship to be of that caliber.

Cabin / Stateroom

3 out of 5
Cabin wasn't too cramped. Have seen smaller bathrooms in NYC hotels.

Pros: Baltic Cities

Cons: NCL

Recommends Norwegian Sun? No.

Was this review helpful? 7

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