Norwegian Sun Cruise Review to Caribbean - Eastern

Contributor Level: Deck Hand

2-3 cruises


Helpful Vote

1 out of 5

Horrible, Horrible, Horrible

Sail Date: December 04, 2010

Reviewed: 6 years ago

Traveled As: Couple

Room Type: Balcony

Evidently their was a maintenance problem with the ship. Instead of going to St. Thomas and St Marrten, the decision was made to take us to Samana in the Dominican Republic and then to their own "private" island in the Bahamas. Samana was depolorable with beggers almost attacking people. We were close to several at least more acceptable destinations such as the Turks and Caicos, Puerto Rico, etc. but of course, I am sure the cruise line did not have to pay for port charges for the island and not much, if any, for Samana. The attitude of Norwegian was "too bad, so sad". I would never ever book another cruise with Norwegian. The cruise line has offered us another cruise with 30% off if booked within a year. In most cases, we could get a better deal elsewhere.

Cons: Absolute disregard for customers

Recommends Norwegian Sun? No.

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
The ladies who greeted us at the buffet were very friendly and uplifting. The head of hotel services, head of guest services totally ignored the customers and were rude.

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