Norwegian Sun Cruise Review to Europe - Northern Europe

Contributor Level: Second Mate

7+ cruises


Helpful Votes

2 out of 5

"Not the Best"

Sail Date: June 01, 2010

Reviewed: 6 years ago

Traveled As: Large Group

Room Type: Oceanview

The ship was average in decor but well maintained except for all the windows being covered with salt water stains. The people at the front desk were fine until one of us was seriously hurt and then not one of them would go out of their way to help us. In fact, they assured us that everything would be fine with our transportation voucher even though one of us was in a wheel chair but we ended up stranded on the dock in Dover and the staff at Norwegian Cruise Line did not care !!

Pros: The cabin stewards were great

Cons: Peolple at the service desk were not helpful...ALL the windows were DIRTY so you could not see out clearly

Recommends Norwegian Sun? No.

Service and Staff
Everyone was fine until we had someone injured and then we could not get the help we needed !
Food and Dining
Just average. It seemed like the ship wanted you to spend the money for the extra restaurants
Cabin / Stateroom
Ship Quality
All the ship's windows needed cleaning

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