Most disappointing NCL cruise ever

Norwegian Star Cruise Review to Europe - Eastern Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 17

Overall rating:

2.9 out of 5
Verified Review
Norwegian Star

7 Night Greek Isles (Venice Roundtrip)

Sail date: August 20, 2017

Ship: Norwegian Star

Cabin type: Suite

Cabin number: 12032

Traveled as: Family (young children)

Reviewed: 3 years ago

Review summary

Really said above - very disappointing as the passengers were as a rule rude and refused to followed posted rules and thecrew refused to enforce them.

Embarkation

5 out of 5
Fine, as usual

Ship experiences

Food and Dining

1 out of 5
I used to really enjoy the specialty restaurants - no more - buffet food was much better. Service in the restaurants was slow, food was not served warm or complete (e.g. salad dressing missing, medium steaks were well done)

Onboard Activities

1 out of 5
Rules posted were not followed by the rude passengers (most from Europe) and not enforced by the crew - even when we pointed out the problems - all we got was, "I am sorry, all I can do is offer an apology"). The problems persisted throughout the cruise and were never addressed by the crew.

Entertainment

2 out of 5
One show was excellent ( as expected from NCL), the others well below their standards.

Children's Programs

we did not use it.

Service and Staff

1 out of 5
Again, very disappointing compared to previous cruises - as mentioned above, they were unwilling to address issues, only apologize - no active attempts to correct the problems.

Ship Quality

4 out of 5
As with other NCL ships, the design is good.

Cabin / Stateroom

4 out of 5
The suite was as expected.

Ship tip

Only sail on a European cruise if you want to fight for deck chairs and party non-stop - sleeping is not allowed by the persistent noise.

Ports of call

Venice, Italy Did not visit port

seen it before

Kotor, Montenegro

4 out of 5
This was new for us and we enjoy seeing new places.

Corfu, Greece

4 out of 5
Also OK, we had been here before.

Santorini, Greece

4 out of 5

Mykonos, Greece

4 out of 5
New for us and was OK.

Dubrovnik, Croatia

4 out of 5
Been there before - we enjoyed visiting the "old town"

Disembarkation

4 out of 5
Much better than previous.
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