Norwegian Star Cruise Review to Europe - Northern Europe

Deck Hand

Experience
4-6 cruises

Reviews
0

Helpful Vote
1

2 out of 5

A problem ship with a problem crew

Sail Date: May 01, 2013

Reviewed: 3 years ago

Traveled As: Singles/Friends

Room Type: Balcony

The overall impression of the ship is dismal - see specific comments below.

Pros: The ports of call

Cons: The food service

Recommends Norwegian Star? No.

Service and Staff
The customer service and the food reservation people constantly gave out inaccurate contradictory information that often resulted in expense to the passengers.
Cabin / Stateroom
The mini-suite was very nice but the toilets smelled all of the time and actually ran me out of the room on two occasions.
Food and Dining
The food had little variety\, was only of average quality and there were insufficient facilities that required up to an hour wait for dinner every evening in the main dining room.
Ship Quality
The rugs in the main lobby were held together with tape\, the fountains didn't work properly\, and the dirty faded plastic plants everywhere gave the ship and old tired rundown appearance.


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