Unfortunately, it took one and a half hours to board and another hour and a half to disembark. The staff blamed customs; however, after reading other reviews this is the norm. Which is a poor customer service aspect, as that is a long wait outside with no amenities, cover or food. Disembarking was horrendous, as almost everyone decided to carry off their own luggage. You could not use the elevators, the stairwells were full and carrying down luggage one step at a time, could be dangerous. Shame on NCL for letting this continue.
Great itinerary, Poor Boarding and Disme
Sail Date: February 01, 2007
Traveled As: Family w/older children
Pros: Choosing when and where to eat
Cons: One and a half hours to board and another to disembark
Recommends Norwegian Star? Yes!