Norwegian Star Cruise Review to Mexico

Contributor Level: Deck Hand


Helpful Votes

2 out of 5

NCL seems to be preparing to sell the li

Sail Date: November 01, 2009

Reviewed: 7 years ago

Traveled As: Couple

Room Type: Oceanview

I am convinced that NCL is getting ready to sell the line to another operator.They are charging discount rates to fill the ships but are now serving inferior food, reducing almost all free seaday activities and are charging for everything. It is my theory that this results in a profitable profit statement but is killing off repeat business. Passenger dissatisfaction was very vocal.

Pros: Low Price

Cons: Petty charges for almost all activities

Recommends Norwegian Star? No.

Food and Dining
This has deteriorated since past cvruises with the use of low cost food ingredients,etc. Even the specialty restaURANTS have made substitutions and menu changes for inferior service and ingredients
Shows were good but free enrichment and destination lectures have been discontinued. There are now 3 activities a sea day which cost $15.00 each. Disgraceful!
Cabin / Stateroom
Cabin stewards are assigned 34 cabins each so rooms and turndowns take longer than ever and the staff is disgruntled
Ship Quality
Service and Staff
the staff morale is ok but not like the past

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