NCL seems to be preparing to sell the li

Norwegian Star Cruise Review to Mexico


Contributor Level: Deck Hand
Reviews: 2
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Sail Date: November 01, 2009
Ship: Norwegian Star
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 7 years ago
I am convinced that NCL is getting ready to sell the line to another operator.They are charging discount rates to fill the ships but are now serving inferior food, reducing almost all free seaday activities and are charging for everything. It is my theory that this results in a profitable profit statement but is killing off repeat business. Passenger dissatisfaction was very vocal.

Food and Dining

1 out of 5
This has deteriorated since past cvruises with the use of low cost food ingredients,etc. Even the specialty restaURANTS have made substitutions and menu changes for inferior service and ingredients

Entertainment

1 out of 5
Shows were good but free enrichment and destination lectures have been discontinued. There are now 3 activities a sea day which cost $15.00 each. Disgraceful!

Service and Staff

3 out of 5
the staff morale is ok but not like the past

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
Cabin stewards are assigned 34 cabins each so rooms and turndowns take longer than ever and the staff is disgruntled

Pros: Low Price

Cons: Petty charges for almost all activities

Recommends Norwegian Star? No.

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