Norwegian Star Cruise Review to Mexico

Deck Hand

4-6 cruises


Helpful Votes

1 out of 5

I will never know!!!

Sail Date: September 01, 2009

Reviewed: 7 years ago

Traveled As: Couple

Room Type: Oceanview

I was booked by the cruise line or travel agency without my approval, no one will admit they made the mistake. The cruise line has us booked and will not agree to return our cruise reward that was used for the deposit. All this was done without our knowledge or approval. We first learned about the booking three weeks later by e-mail from the cruise line stating welcome aboard. The message did not list a date, ship, cost or any details about the cruise. The message stated to check in on line, The travel agency () blames the cruise line (Norwegian) and the cruise company states the agency is at fault. They are going to cancel our reservation that was made without our approval because we failed to make a final payment in time. We did make one cruise on Norwegian and it was ok but it will be our LAST. Please don't make the same mistake and contact as your travel agency or Norwegian as your choice for a cruise.

Pros: None

Cons: Customer Service

Recommends Norwegian Star? No.

Was this review helpful?

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top