Not worth the upgrade

Norwegian Star Cruise Review to Alaska - Inside Passage

Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

2 out of 5
Sail Date: July 01, 2009
Ship: Norwegian Star
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 8 years ago
We constantly felt like we were being sold to throughout the trip, above and beyond the normal cruising experience. We were given no actual information about any of the ports we visited, aside from where to find the Diamonds International store (which was in every port, the itinerary was very repetitive). There is an upcharge for virtually everything on the ship, and their gratuities and "service charges" were higher than other cruise lines. For an Alaskan itinerary, I would strongly recommend ANOTHER cruise line.

Food and Dining

3 out of 5
The dining room food was so very average, we have had a lot better on Carnival Ships (which are supposed to be a step down from Norwegian). The specialty restaurants, which charge $10 to $25 more per person, also did you feature anything great. Because of the "freestyle" dining, you often had to wait for a table in the dining room during peak hours.


1 out of 5
The shows and entertainment were fine, but before EVERY show, they try to sell you overpriced lottery tickets. In addition, it is impossible to win at bingo without spending $80 (no exaggeration here, that is how much it costs to play bingo) on the machine that plays the game FOR you.

Service and Staff

3 out of 5
I have never seen a waitstaff (with a few exceptions) with less interest in doing their job. I hardly feel their service was worth the 15% gratuity (added automatically for your convenience) and additional $12 per person per day service charge (NOT a tip, so you cannot adjust this amount as you see fit).

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Pros: scenery in Alaska

Cons: Food, service, constant selling-to

Recommends Norwegian Star? No.

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