A disaster

Norwegian Star Cruise Review to Alaska - Inside Passage


Contributor Level: Deck Hand
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

1.0 out of 5
Sail Date: June 01, 2008
Ship: Norwegian Star
Cabin Type: Inside
Traveled As: Family (older children)
Reviewed: 9 years ago
The cruise line cares about its passengers until you book and pay. The cruise line promised onboard credit, not received. We did not have a room to fit the number of passengers - beds. We were locked out of our room over 20 times. Could not get into restaurants unless you pay. Some restaurants advertised as free, had cover on board.

Food and Dining

1 out of 5
It was hard to get into restuarnts and inspite of freestyle, you did have to get dressed up. Lines in restarants. Some advertised as free had cover charges.

Entertainment

1 out of 5
Shows were good. Bingo was expensive. Casino was a rip off.

Children's Programs

1 out of 5
Kids hated it, wouldn't go.

Service and Staff

1 out of 5
We had to continually wait in line to get a new key for our room. Over 20 times, very stressful.

Ship Quality

1 out of 5
The ship before us had 300 people sick according to staff.

Cabin / Stateroom

1 out of 5
We were told we would not have a rollaway and we had to get one every night. We paid for 4 in room, 3 beds.

Pros: not much

Cons: service, ability to get food, disregard for passengers needs

Recommends Norwegian Star? No.

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