Norwegian Spirit Cruise Review to Europe - Eastern Mediterranean

Purser

Experience
2-3 cruises

Review
1

Helpful Votes
6

3 out of 5

A cruise to remember

Sail Date: July 01, 2012

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Oceanview

The ship was very clean. The staff in charge of entertaining and the restaurants were very professional and took care that the we were satisfied. The entertainment was outstanding at the Stardust theater every night. The quality and taste of the food, even at the buffet, was great. Maps of each city were available, however the quality and visibility were sometimes terrible. A little more help about available transportation and directions to main attractions would have helped. The worst was that if you had a problem, no one cared. Our excursion was an hour late. We just wanted someone to call the local office to find out why. It was like we were asking them for an expensive out of the question request. Really? it shouldn't be hard for them to make equivalent of a 25 cents call for a passenger that has spent thousands of dollars on their ship. On the last day we needed a taxi to a hotel. They had these outrageously expensive taxis there. We were charged 60 euros for a twenty minute drive and had to share the taxi with another couple that paid 40 euros to go 10 minutes further. Its like we were no longer their problem. I was very disappointed. It put a sour note in an otherwise nice trip.

Pros: The housekeeper\, restaurant greeter\, the food and the entertainments were great

Cons: Lack of help to stranded travelers by staff.

Recommends Norwegian Spirit? Yes!

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Stateroom and restaurant staff were excellent. Others in charge of passenger assistance when entering a port were poor.
Entertainment


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