Very disappointing experience

Norwegian Spirit Cruise Review to Caribbean - Eastern

Contributor Level: Deck Hand
Experience: 2-3 cruises
Review: 1
Helpful Votes: 35

Overall Rating:

2 out of 5
Sail Date: April 01, 2008
Ship: Norwegian Spirit
Cabin Type: Balcony
Traveled As: Singles/Friends
Reviewed: 9 years ago
Ship arrived late, total confusion for 4 hours. Five restaurants were upcharged. Free ones needed reservations by early morning, could not accomidate 12-14 even with reservations. Very unfriendly casino dealers. Rush to keep the hands rolling caused many players to complain or leave the tables. They seemed not to care that they were rushing everyone.
Staff were generally nice, but couldn't help with most problems or requests. A manager had to handle everything. Trip ended with the same confusion as the start. One person swiping room cards at one of two exits as the lines built into the hundreds.

Food and Dining

3 out of 5
Food was adequate in the free restaurants, excellent in the upcharge ones.


3 out of 5
Shows were good.

Service and Staff

3 out of 5
Other than not being allowed to solve requests, staff were pleasant

Ship Quality

1 out of 5
Dirty, moldy bathrooms. We were told constantly ship would be overhauled soon. ( Sure made us feel better )

Cabin / Stateroom

1 out of 5
Balconly room was small, tiny TV, outdated decor.

Pros: Nightly shows

Cons: Service, lack of FREE restaurant choices

Recommends Norwegian Spirit? No.

Was this review helpful? 35

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