Norwegian Spirit Cruise Review to Caribbean - Eastern

Contributor Level: Deck Hand

Experience
2-3 cruises

Review
1

Helpful Votes
35

2 out of 5

Very disappointing experience

Sail Date: April 01, 2008

Reviewed: 8 years ago

Traveled As: Singles/Friends

Room Type: Balcony

Ship arrived late, total confusion for 4 hours. Five restaurants were upcharged. Free ones needed reservations by early morning, could not accomidate 12-14 even with reservations. Very unfriendly casino dealers. Rush to keep the hands rolling caused many players to complain or leave the tables. They seemed not to care that they were rushing everyone.
Staff were generally nice, but couldn't help with most problems or requests. A manager had to handle everything. Trip ended with the same confusion as the start. One person swiping room cards at one of two exits as the lines built into the hundreds.

Pros: Nightly shows

Cons: Service, lack of FREE restaurant choices

Recommends Norwegian Spirit? No.

Ship Quality
Dirty, moldy bathrooms. We were told constantly ship would be overhauled soon. ( Sure made us feel better )
Cabin / Stateroom
Balconly room was small, tiny TV, outdated decor.
Food and Dining
Food was adequate in the free restaurants, excellent in the upcharge ones.
Service and Staff
Other than not being allowed to solve requests, staff were pleasant
Entertainment
Shows were good.


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