very disappointed 1st time cruiser

Norwegian Sky Cruise Review to Caribbean - Bahamas

Experience: 1 cruise (first)
Reviews: 2
Helpful Votes: 0

Overall Rating:

1 out of 5
Sail Date: October 01, 2011
Ship: Norwegian Sky
Cabin Type: Inside
Traveled As: Large Group
Reviewed: 6 years ago
The ship had a funny smell, the music by the pool was so loud you couldn't hear the person next to you. The drinks on the bar hop were watered down. The full drinks were really expensive, the additonal $12 per day for what? The buffet was always hamburgers, hot dogs & chicken. The good restaurants were extra. Evey thing was extra money. There were hair pins in the floor that were not ours. The credit desk had our account screwed up and de-activated my husbands card, This was cleared up after we had to stand in line while 1 person talked to her coworker about who she hooked up with the night before. The restaurant reservation clerk acted like she was pissed that she had to make a reservation for 6 people, then answered the phone and ignored us to talk to the person on the phone while we were in the middle of asking about reservations for the next day. Horrible customer service......

Food and Dining

1 out of 5
same thing in the buffet day after day. The dining room did try to accomodate our request to have a table by the window. One dining room was a little to "grandma's Florida room pink" for our taste.


1 out of 5
boring, same thing day after day/ Music was too loud by the pool, you could not hear the person next to you. The adult's only pool & hot tub were over run by kids.

Service and Staff

1 out of 5
lack of customer service, when you ask for something they look at you like you are speaking a language from another planet. I don't think many spoke englis.

Ship Quality

3 out of 5
smelled funny,

Cabin / Stateroom

3 out of 5

Cons: The first day our excursions were cancelled and we were not informed until it was too late to book another excursion. Missed the 2nd island all together.

Recommends Norwegian Sky? No.

Was this review helpful? 3

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