We are Florida residence, and we have been cruising for many years, but we have never had a worse experience. The service was not only bad, they were right down rude, with the exception of one waiter in the martini bar (and no we are not drunks). The free style dinning left so much to be desired. We felt as if they punished the clients if they did not "upgrade" and pay for the special dinning. The waiters bordered on harrassment on the deck during the day, and seemed angry if you did not buy a cocktail. All we can say is choose any other cruise line except for NCL.
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