The worst ever
Sail Date: July 01, 2008
Reviewed: 7 years ago
Traveled As: Family (young children)
Room Type: Oceanview
We are traveling with 7 months old and 7 years old. The first impression of the cabin was the toilet stink! Smell like a public restroom. There is nothing to do around the ship for kids. We check out kid's corner (hide away in the corner that you have to pass many staterooms). The kids' corner was terrible, only one big screen TV and that's it. My daughter immediately told me, I don't want to be here. The kid pool was as tiny as a hot tub. You can sit 10 kids in it and it will be full! We asked to get a crib for our baby and after the 5th request; we got it at almost midnight. My husband has to go to receptionist to get someone to assist personally.
FOOD: like other reviewers, I agreed that we are not paying couple thousand dollars to eat regular food like hamburger and hotdog. Other thing I noticed was many INDEAN dish. What's up with this? Curry and vegetarian dish is not something that everyone familiar with. Why serve India food for a ship that sailing from Miami to Bahamas! You expect to see more seafood or Mexican, Cuban or Bahamas dishes/ my whole family got sick the first day just from trying these foods. So, we stick with the regular like lunch meat, salad, and hotdogs. One thing NCL never advertise was COVER CHARGE and AUTOMATICALLY 15% tips. So, when you have to pay 15% regardless, you get lazy and bad service. They will get their tips money anyway, why provide excellent service. If you want to get into a fancy dinner, you have to make reservation and forgot to mention that 25 dollars per person for cover charge for stake restaurant, 20 dollars for French and 15 dollars for Italian. What left out of their 6 restaurants two buffets (one indoor one outdoor server the SAME FOOD), 2 main dining restaurants serving same food (one of them require dress up - what's up with that?? I thought this is free style cruising.)So, if you forgot to pack some dress up shoe or long pant, you stuck with either the buffet or one main dinning restaurant. Or you can pay cover charge to go eat somewhere else.
The SHOW: Oh, it was so tiny and poor performance. Nothing like you expects paying money for cruise entertainment. A bunch of country dancing and same 5-6 dancers changing cloth every few minutes. My daughter dance recital was more enjoyable. I am not bias. This is the honest truth!
SERVICE: this is the worst of all. The last day of the ship, we suppose to get our bill by 5am. A lot of people did not even get their bill including us. We have to go wait in a long line to get a print out. We found out that we were charge twice for shore excursion. So, we stuck at the ship until almost 10am. From 8:30-10:00am. The ship shutdown AC and it was hot. It was unbearable like they want to kick you out of the ship! The restroom were locked, we can't even go to use the restroom! After all, it is not our false that NCL screwed up the bill!
I hope on one take their children on this ship. Please don't even think about give them a chance. You can save a little more money and go on Disney Cruise. It like night and day experience for us!
Cons: services, food, kids programs