Very disappointed with NCL

Norwegian Pearl Cruise Review

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 50

Overall rating:

3.1 out of 5
Norwegian Pearl

7 Night Bermuda (Boston Roundtrip)

Sail date: April 22, 2022

Ship: Norwegian Pearl

Cabin type: Oceanview

Cabin number: 8584

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

Very disappointed with NCL. We are avid cruisers who never cruised with NCL before and probably never will again. We felt cheated by NCL with the total lack of good entertainment, poor quality of food, the total lack of communication from the ships captain and cruise staff. We were informed of our itinerary change only a couple of weeks before our cruise date. When we booked our Bermuda cruise we were supposed to be in Bermuda for 3 full days and 3 overnights. Being from New Hampshire we would not choose to go to Bar Harbor in April. It was pretty bad that all the shop owners in Bar Harbor knew that NCL was coming months before we did. Overall NCL was very underwhelming with every aspect of this cruise and lost an opportunity to wow us and win us over for future business.

Embarkation

4 out of 5

Ship experiences

Food and Dining

2 out of 5
The main dining room and buffet was very underwhelming. The food didn’t change that much in the dining room. We did not have a good meal at all in the main dining room. The only meal that was good was at Teppanyaki. NCL was definitely cutting back on the food choices and quality of the food.

Onboard Activities

2 out of 5
Not much going on. It was apparent that NCL made cutbacks.

Entertainment

2 out of 5
Very disappointed in the lack of nightly shows in the theatre. There was multiple movies shown instead of any shows. More cutbacks by NCL.

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Find a different cruise line to go on!

Ports of call

Royal Naval Dockyard, West End, Bermuda

3 out of 5

Bar Harbor, Maine

1 out of 5

Disembarkation

3 out of 5
Seemed to be very unorganized. You would think that NCL would have this down since they have to do it every week.
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