I suggest you do not do online check-in before the day of departure.It will not influence your trip at all even you don't do that until you get to the port, but it is the company's strong "excuse" to reject refunds for any impersonal or personal emergency.On that day which our cruise departed,a lot of passangers got NO refunds for some resonable issues, which I personally think it is reasonable.Staff likes playing "words game" to tell passangers why it is logical not to pay them money back. Luggage carriers are very bad to serve their customers. When we were asking question about luggage tags, the guy who served us were not patient and friendly at all. We gave him tips, he even asked more. Because of his bad attitude, I rejected, he said something impolite to us.The assistants at the check-in desk also have bad attitude.Their attitude ruined our desire of our trip.
*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.
Every Wednesday you'll receive the latest articles, deals, and news from the Cruiseline.com team, plus tips and photos submitted by our vibrant community of diehard cruisers. You'll also get a free gift — a downloadable, printable PDF of our guide to cruising!
Sign up for weekly cruise deals.
Join other subscribers and get the best cruise deals of the week in your inbox every Thursday.