A great cruise

Norwegian Pearl Cruise Review to Alaska - Inside Passage


Contributor Level: Deck Hand
Experience: 1 cruise (first)
Reviews: 0
Helpful Votes: 0

Overall Rating:

4.0 out of 5
Sail Date: September 01, 2009
Ship: Norwegian Pearl
Cabin Type: Oceanview
Traveled As: Large Group
Reviewed: 8 years ago
This was our first cruise and we enjoyed free style cruising. The Pearl is beautiful and staff were great. Plenty of food anytime you are hungry and non-stop activities to keep you entertained on the boat. Lots of options for off shore excursions as well. Very well organized. An older crowd in their 50-60s and families.

Food and Dining

3 out of 5
Main dinning room had little variety. Some of the restaurant's food were not ideal, such as Sushi. They did have lobster a couple of nights. Chocolate tasting night was great!

Entertainment

5 out of 5

Service and Staff

3 out of 5
Most of the ship's crew were excellent. A couple went above and beyond to help out. But the Gift Shop's staff had very poor customer service. I purchase a faulty item and wanted to exchange it. I asked several staff to help, but was given different answers why it can't be exchange. It was very frustrating.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Pros: Free style cruise

Cons: Poor customer service at boat's gift shop

Recommends Norwegian Pearl? Yes!

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