Norwegian Pearl Cruise Review to Alaska - Inside Passage

Deck Hand

1 cruise (first)


Helpful Votes

4 out of 5

A great cruise

Sail Date: September 01, 2009

Reviewed: 7 years ago

Traveled As: Large Group

Room Type: Oceanview

This was our first cruise and we enjoyed free style cruising. The Pearl is beautiful and staff were great. Plenty of food anytime you are hungry and non-stop activities to keep you entertained on the boat. Lots of options for off shore excursions as well. Very well organized. An older crowd in their 50-60s and families.

Pros: Free style cruise

Cons: Poor customer service at boat's gift shop

Recommends Norwegian Pearl? Yes!

Ship Quality
Food and Dining
Main dinning room had little variety. Some of the restaurant's food were not ideal, such as Sushi. They did have lobster a couple of nights. Chocolate tasting night was great!
Service and Staff
Most of the ship's crew were excellent. A couple went above and beyond to help out. But the Gift Shop's staff had very poor customer service. I purchase a faulty item and wanted to exchange it. I asked several staff to help, but was given different answers why it can't be exchange. It was very frustrating.
Cabin / Stateroom

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