beware of hidden costs on board

Norwegian Pearl Cruise Review to Caribbean - Western


Contributor Level: Deck Hand
Experience: 4-6 cruises
Review: 1
Helpful Votes: 11

Overall Rating:

2.0 out of 5
Sail Date: April 01, 2009
Cabin Type: Inside
Traveled As: Large Group
Reviewed: 8 years ago
. overcrowded dining areas
. could only make reservations in pay as you go restaurants
. food items on second part of menus required an additional charge
. only 1 beverage specials....beer...buy 5 and get 1 free...delivered all at the same time...wine was $7.15 glass
. gratuity was included in beverages but there was an additional space with the word "tip" and line to add extra $
. room service orders could be up to 30 min. late and usually fooled up...ie. milk came but not the cereal ordered etc.
. overall poor communication with reception...incorrect wake up calls, difficulty understanding language by telephone operator

Food and Dining

3 out of 5
. trays are not available meaning 2-3 trips back to the serving line for coffee or dessert etc.

Entertainment

5 out of 5
for over 2300 guests, only one pool area (2 small pools) were available; if you didn't put a towel on your lounge chair by 8 AM, it would be difficult to get one during the day

Service and Staff

3 out of 5
. staff seemed impersonal; we may have seen our stewart once or twice the entire trip

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
very small staterooms..difficult to get around room

Pros: beautiful ship and fabulous entertainment

Cons: if you decide to order from the second part of the menu, you pay an additional cost...meaning your meal could be as much as $40 US per person....

Recommends Norwegian Pearl? No.

Was this review helpful? 11

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