Norwegian Joy Cruise Reviews - Reviews

Many basics of a cruise were mishandled by this crew. For example, they had a nice handout with a map of the ship and a list of embarkation activities and hours of operation for the various bars, etc.; however, it was not handed out until the next day, making it, except for the ship map, useless.

Somewhere in the all the travel documents, I read that we were supposed to get a free ride into town in the ports of call. Didn't happen. The open bar was a nice feature, but the free internet was very difficult to log on. Additionally, in the Atrium where almost all of the guest business was transacted, the music or Game Announcers were so loud, we had to shout at the officer behind the desk to be heard. Why was everything so loud?

Ncl tried very hard to be as safe as the could but people still refused to wear masks even when hey had agreed to wearing them before embarking. Stayed away from most of the big events because of the idiots. All, in all, it was a fantastic holiday cruise with good food and a lot of the celebrations simulcast into the suite. Butler and room steward were among the best I have ever had.

Everything was great except the raffles. Effy advertise winning a Damond necklace and I never got it. Instead they gave me a cheap chain. Invicta watch raffle winner got an Armani Exchange watch. The art auction this time around only had expensive art in the auction and the raffle prices were lanyards, lol.

Overall we had a great cruise. There was a lot of variety of activities that kept us all happy and entertained.

AMAZING! Couldn't recommend any more!

After cruising on all of the major cruise lines and taking a few years off from it, we are ready to book our next one! The JOY is an excellent ship. Only thing we would change is more time away.

We had a wonderful time and were so glad to be back to cruising. We felt comfortable with the Norwegian's efforts to minimize risk of covid outbreaks including testing, vaccination mandates and additional cleaning. We wore our masks while in common spaces and even felt safer. See you next time.

The ship is beautiful, staff friendly and service excellent.

Because the ship was only at 50% capacity, the ship wasn't crowded at all. No long lines. We were able to find deck chairs and have fun

First and probably last time on Norwegian. Heard it was nice. Way overpriced for what you get.

I heard a lot of complaints about the long distance passengers had to walk from the ship to land in 2 of the 4 ports. NCL should have provided shuttle service as other ships did for their guests.

I loved the ship and the die Isley dining areas. The tepanaki grill was amazing the chefs sing and they do a great Job with the entertainment.

Loved the fact that there were more staff than guests! This will never happen again soon!

I loved the ship and the die Isley dining areas. The tepanaki grill was amazing the chefs sing and they do a great Job with the entertainment.

Terrific cruise, top-notch staff, beautiful ports and excursions.

Our heartfelt thank you to Ellie Falbo who helped us plan this cruise. We appreciate all the help and suggestions she provided to make our cruise planning an easy process. Looking forward to working with Marriott Bonvoy associates for our future cruise and other vacation plans.

Our cruise was one of the last ships to leave before all cruises were canceled. Lots of washy washy and necessary safety precautions. The Joy was a mixed bag. Some parts of the trip were enjoyable, while other parts were disappointing (which is to be expected). Overall, I did not fall in “love” with NCL or the Joy.

Much needed break from reality. Could have been more enjoyable if more heat/sun on the sea days. But glad to have the break before COVID19 put a pause on the industry.

Despite being locked in or out of our room twice for hours with door issues and toilet stoppage once, Joy is a nice ship. NCL completely failed with travel (last minute flight change) and transportation to & from ship (paid for a lift van for wheelchair which never happened either direction), NCL port and airport personnel clueless!