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351 Norwegian Joy Reviews

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3.9

Panama Canal transit by DALPAL

Sail date: / Traveled as: Couple
Ship: Norwegian Joy

We had a very enjoyable time. The average of the cruisers was 67 so it was definitely an older crowd. We were impressed with the medical actions taken to assist people who became ill during the cruiser. At least 6 ambulances came to the ship to take people for medical attention.

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3.6

Fell short of a bucket list crusie. by GypsyPirate

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

This was a one time trip for us due to cost and time. Very disappointed in itinerary changes and even more frustraed that there was no communication from NCL to notify us of them. We won't use NCL again unless it is a last minute deal and we don't care where we go. The cruise itself was good but didn't meet our expectations for a bucket list cruise. Which we picked very carefully. I imagine that the all mighty dollar was the reason behind many of the changes.

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4 Comments

Great ports, great line level staff, terrible management and operational vision. by Annandale68

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

This was a great experience from a destination point of view. The ships service staff was top rate. Entertainment was first rate. The facilities were really good. It almost made you forget about how terrible management is and how really mediocre the food and beverage product is.

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Best cruise we've taken by BAOG

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

We were so pleased with the entertainment on this cruise. It is the top priority for us when cruising.

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4.5

Bucket List item ✔️ by TobyBear

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

We are addicted to cruising and NCL is our favorite.

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2 Comments

The most amazing trip by famthyge

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

We had dreamed of this trip and it hat it all :-) The only thing we think can be better is the information via the speaker on board. It is simply to poor sound quality.

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4.3

Great cruise! Horrible ship by NortherKel

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

This was the second time we have done this cruise. We were on a different, smaller ship last year and if we did it again, i will definitely go with a smaller ship!

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5 Comments
2.7

Ports were wonderful by coleenfriedrich

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

Ports were great. Ship was not. Food was fair. Service was poor. Another GI issue so we weren’t able to access any food related items for ourselves. Didn’t have sensors on the door so everyone was touching the buttons to open them. People were getting stuck in the slide. Had to pay for some of the activities. No lobster dinner. Had to ask for toiletries. Won’t do Norwegian again.

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Wonderful 16 night Panama Canal Cruise w 7 ports of call by Gallin2020

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

Wonderful. I think I have just about shared a capsule of it to give anyone food for thought. Met some very nice passengers, too.

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3.5

Great cruise, bad app & food service by gymstone

Sail date: / Traveled as: Couple
Ship: Norwegian Joy

Cruise itself was great. Some of the ports are scary and or dirty. Reservation system was a complete failure for us along with the use of their NCL app.

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3.0

We wanted "WOW" but left with just "OK" by hathair2

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

We had been talking about a cruise for years and decided to give it a try and see if it was for us, it was not. We stayed in a Haven Aft suite and the room was spectacular, our Steward and Butler were wonderful and after a few days of dealing with the crowds we either stayed in our room or in the Haven proper exclusively. The crew in the Haven were mostly friendly, the crew we dealt with outside of the Haven seemed less than happy. We ate mostly in the Haven restaurant and it was good, not great but good. Cagney's was outstanding, La Cucina was just OK and the American Dinner for lunch was above average. Footloose was very entertaining and Elements was nice but not something that we would sit through again. Disembarkation will unfortunately be the last and most memorable part of our cruise and it is NOT a good memory. The complete lack of communication from the crew/officers to guests was amazing. My wife was pulled out of line, without explanation to her or myself and taken to guest services because NCL owed us $41 that apparently they are unable to credit back to our account like every other business is able to in 2020, who knew. This 30 minute delay along with the 1 1/2 hour delay before disembarkation started translated to missing our 1PM flight home and as I said, this will be the lasting memory of the cruise to me. To be honest, I just don't think we are cruise people, with or without the disembarkation problem. I'm glad we did it but were unlikely to do it again.

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Wonderful Mexican Reviera cruise, great entertainment by Ebaysliver4me

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

Excellent cruise, ship is big, room is on the small side but the bathroom size makes up for that. The pianist and singer Arvin at the main lounge was amazing and was the highlight of our cruise.

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3 Comments
4.5

Mexican Riviera Cruise by jdelapena5

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

Had a great time on the cruise. Got engaged on this ship...Norwegian Joy was amazing!!!

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7 Comments
3.8

Our first cruise! We enjoyed most of it. by nattygan78

Sail date: / Traveled as: Couple
Ship: Norwegian Joy

It was a great first cruise. Our excursion in Cabo was changed, but they refunded us. We took a water taxi to lovers beach and had a great time for only $30! Ensenada we did some shopping, but the vendors were aggressive. We won’t get off the ship for Ensenada next time

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4.7

Joy was cool to me!! 🥂 by Hair4sho

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Joy

Relaxing.. and what I needed. Met some great people and enjoyed some great culture before some try to put a wall up.

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2 Comments
4.8

NCL Joy to Cabo by alberta41

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

I would do this ship again in a heartbeat. Loved everything about it, the ports, the ship, the food, the beverages, the crew. Everyone is so helpful and there to make sure you have the best experience. Just an amazing time. It was our 7th cruise but our first with NCL. Love NCL so much that we are booked on a Caribbean cruise for next year.

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3.7

Fun cruise on a very nice ship with a few frustrations. by morganre21

Sail date: / Traveled as: Couple
Ship: Norwegian Joy

We had very high expectations for this trip, hoping that it would be better than our first cruise on the carnival inspiration. With how new the ship is, and all the amenities on the ship we thought it would be. But, at the end of the day we were very underwhelmed from this cruise experience, if I were to choose which cruise to do again, I would choose carnival over Norwegian unfortunately.

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A different expirence by mlr92847

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Joy / Destination: Mexico

First time on a Norwegian cruse and was a bit disappointing...I'm disabled and was not warned when I booked that there was going to be a lot of walking to get to elevators. I was using a walker and could not use the stairs. Felt there were not enough daytime activities as other cruse lines and the evening entertainment was good but not enough. Also I have to add, it was worst drink service in public areas I've ever experienced on a cruise!

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3.8

Ship was too big. Still had lots of fun. Going to stay with smaller ships. by cruiserforlife63

Sail date: / Traveled as: Couple
Ship: Norwegian Joy

Cruising is always fun but sometimes the ship is too big.

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Most stressful cruise ever taken but not cruise ships fault - nice ship by crcoverston

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Joy / Destination: Mexico

Overall, would consider trying Norwegian again in future, but as of now, still trying to recover from this last one.

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4 Comments

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