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336 Norwegian Joy Reviews

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3.7

12 days on Joy Panama Canal by DeNan

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

Cruise was great, Joy was beautiful, staff fantastic, but embarkation and transportation to airport was horrible. I'll try to avoid Miami port in my planning.

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Disappointing by NCLcruisers

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

This was our 18th cruise and I don't think we'll be going again for awhile. At least not on NCL. The port stops on this itinerary were mostly bad. The itinerary was changed days before our departure with no compensation or explanation. Very disappointed all around with NCL.

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4.3

Overall, a great cruise by Lrcritter

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

We had a rough cruise for the first two nights. Could not sit on the balcony without being blown over board due to the wind. Chairs were sliding back and forth all night. The rest of the cruise was great except for Colon, Panama. The fear of getting robbed stopped us from going into town. We stayed on the pier and the local shops. Would not suggest going back there.

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4.6

It was fine. by critter48658

Sail date: / Traveled as: Couple
Ship: Norwegian Joy

While we had a great time and enjoyed most of our cruise (I think your cruise is what you make it) I think we would go with Royal Caribbean next time. We just like the service we receive from them better. But we also like having the same waiter every time, so if you like the freestyle dining Norwegian might be for you.

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4.4

Great Cruise by AlyssiaK

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Joy / Destination: Panama Canal, Central America

Great cruise. I would definitely recommend this itinerary. The ship crew was fantastic and the evening entertainment was excellent. Embarkation process was a disaster, but disembarkation was flawless. I thought the food was great, though my parents said they've had better on previous cruises. I love that the length of the ship could be crossed on most floors, but the Poolside ship design was odd. Deck 8 Waterfront was my favorite place to go relax on the ship. Ship activities were a bit disappointing, but the go-karting was fun.

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3.9

Panama Canal transit by DALPAL

Sail date: / Traveled as: Couple
Ship: Norwegian Joy

We had a very enjoyable time. The average of the cruisers was 67 so it was definitely an older crowd. We were impressed with the medical actions taken to assist people who became ill during the cruiser. At least 6 ambulances came to the ship to take people for medical attention.

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3.6

Fell short of a bucket list crusie. by GypsyPirate

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

This was a one time trip for us due to cost and time. Very disappointed in itinerary changes and even more frustraed that there was no communication from NCL to notify us of them. We won't use NCL again unless it is a last minute deal and we don't care where we go. The cruise itself was good but didn't meet our expectations for a bucket list cruise. Which we picked very carefully. I imagine that the all mighty dollar was the reason behind many of the changes.

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Great ports, great line level staff, terrible management and operational vision. by Annandale68

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

This was a great experience from a destination point of view. The ships service staff was top rate. Entertainment was first rate. The facilities were really good. It almost made you forget about how terrible management is and how really mediocre the food and beverage product is.

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Best cruise we've taken by BAOG

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

We were so pleased with the entertainment on this cruise. It is the top priority for us when cruising.

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4.5

Bucket List item ✔️ by TobyBear

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

We are addicted to cruising and NCL is our favorite.

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The most amazing trip by famthyge

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

We had dreamed of this trip and it hat it all :-) The only thing we think can be better is the information via the speaker on board. It is simply to poor sound quality.

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4.3

Great cruise! Horrible ship by NortherKel

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

This was the second time we have done this cruise. We were on a different, smaller ship last year and if we did it again, i will definitely go with a smaller ship!

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5 Comments
2.7

Ports were wonderful by coleenfriedrich

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

Ports were great. Ship was not. Food was fair. Service was poor. Another GI issue so we weren’t able to access any food related items for ourselves. Didn’t have sensors on the door so everyone was touching the buttons to open them. People were getting stuck in the slide. Had to pay for some of the activities. No lobster dinner. Had to ask for toiletries. Won’t do Norwegian again.

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Wonderful 16 night Panama Canal Cruise w 7 ports of call by Gallin2020

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

Wonderful. I think I have just about shared a capsule of it to give anyone food for thought. Met some very nice passengers, too.

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3.5

Great cruise, bad app & food service by gymstone

Sail date: / Traveled as: Couple
Ship: Norwegian Joy

Cruise itself was great. Some of the ports are scary and or dirty. Reservation system was a complete failure for us along with the use of their NCL app.

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3.0

We wanted "WOW" but left with just "OK" by hathair2

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

We had been talking about a cruise for years and decided to give it a try and see if it was for us, it was not. We stayed in a Haven Aft suite and the room was spectacular, our Steward and Butler were wonderful and after a few days of dealing with the crowds we either stayed in our room or in the Haven proper exclusively. The crew in the Haven were mostly friendly, the crew we dealt with outside of the Haven seemed less than happy. We ate mostly in the Haven restaurant and it was good, not great but good. Cagney's was outstanding, La Cucina was just OK and the American Dinner for lunch was above average. Footloose was very entertaining and Elements was nice but not something that we would sit through again. Disembarkation will unfortunately be the last and most memorable part of our cruise and it is NOT a good memory. The complete lack of communication from the crew/officers to guests was amazing. My wife was pulled out of line, without explanation to her or myself and taken to guest services because NCL owed us $41 that apparently they are unable to credit back to our account like every other business is able to in 2020, who knew. This 30 minute delay along with the 1 1/2 hour delay before disembarkation started translated to missing our 1PM flight home and as I said, this will be the lasting memory of the cruise to me. To be honest, I just don't think we are cruise people, with or without the disembarkation problem. I'm glad we did it but were unlikely to do it again.

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Wonderful Mexican Reviera cruise, great entertainment by Ebaysliver4me

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

Excellent cruise, ship is big, room is on the small side but the bathroom size makes up for that. The pianist and singer Arvin at the main lounge was amazing and was the highlight of our cruise.

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4.5

Mexican Riviera Cruise by jdelapena5

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

Had a great time on the cruise. Got engaged on this ship...Norwegian Joy was amazing!!!

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3.8

Our first cruise! We enjoyed most of it. by nattygan78

Sail date: / Traveled as: Couple
Ship: Norwegian Joy

It was a great first cruise. Our excursion in Cabo was changed, but they refunded us. We took a water taxi to lovers beach and had a great time for only $30! Ensenada we did some shopping, but the vendors were aggressive. We won’t get off the ship for Ensenada next time

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4.7

Joy was cool to me!! 🥂 by Hair4sho

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Joy

Relaxing.. and what I needed. Met some great people and enjoyed some great culture before some try to put a wall up.

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