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334 Norwegian Joy Reviews

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4.9

Beyond Awesome by ktmenifee

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Alaska - Inside Passage

Cant wait to do this cruise again ! The ship itself was great as well as the ports.

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1 Comment
4.4

Great nature and wonderful rest from work by Think

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Joy / Destination: Alaska - Inside Passage

I enjoyed the trip to Alaska and had a good time on the ship but I prefer the Norwegian Bliss because it is managed better than Joy.

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2 Comments

Beautiful short cruise - Alaska's inside passage by jarts26347051

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Alaska - Inside Passage

We enjoyed the ship; it was beautiful and modern. Most of the crew was friendly and helpful, and went above and beyond. I am saddened at the amount of hours employees have to work. 10 to 14 hours a day, 7 days a week, for months is unreasonable. People should get a day off a week to recuperate and enjoy the trip.

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4 Comments

Fun times! by henley2020

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Joy

Great time! I can’t wait until we can cruise again!!!

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Was this review helpful? 5
3 Comments
5.0

Just right Mexican Riviera Cruise by Skulteacha

Sail date: / Traveled as: Large Group
Ship: Norwegian Joy / Destination: Mexico

This was a great memorable trip for my husband and I (grandparents), our 3 grown daughters, one son-in-law, and 2 grand babies, 3&6. A cruise is a perfect place to have different ages so everyone can do their own thing. Everyone had a good time.

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5 Comments
3.3

Not letting NCL screwups ruin a great cruise! by htownyankeejim

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

Despite being locked in or out of our room twice for hours with door issues and toilet stoppage once, Joy is a nice ship. NCL completely failed with travel (last minute flight change) and transportation to & from ship (paid for a lift van for wheelchair which never happened either direction), NCL port and airport personnel clueless!

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6 Comments
3.2

It just felt off... by winterfunguy

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

Overall this was just an OK cruise, the buffet food being consistantly cold was actually a big issue for me being it is really the only breakfast to have. The entertainment was really not up to par with previous Norwegian Cruises on Breakaway class ships. The staff was just rude to folks who had drinks in the hot tubs, I have never seen a guest be told they could not have a drink in the hot tub on previous cruises but be warned that this staff will scold you. I am going to be an optimest and say that this was due to the COVID-19 scare at the time and possible lack of staff...I asked the customer service rep if they were understaffed in which she seemed insulted by the question and responded that they were fully staffed.

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5 Comments

Cruise to Mexico by julieoslove

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

Overall we had a great time - but prefer smaller ships

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Very fun trip! by mtjames

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

Overall we had a really good time with a few issues here and there. Nothing too major. Just wish communication was better. Beautiful scenery, good food, and relaxation makes for a really good trip, which is what we received.

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3 Comments
2.6

Norwegian Joy by nauticalNaomie

Sail date: / Traveled as: Couple
Ship: Norwegian Joy

Excursions was great met alot of great people but I will never cruise the Joy again!!! I don't think I will ever cruise with Norwegian.

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5 Comments
4.7

Amazing trip considering the circumstances by n2dudes

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Joy / Destination: Mexico

In general, I felt blessed that I was able to go on this trip, although, I was apprehensive about the outcome due to corona-virus. Fortunately, everything turned out great.

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3 Comments
3.8

The Joy is awesome! by jenlburt

Sail date: / Traveled as: Couple
Ship: Norwegian Joy

The Joy is a beautiful ship. We loved how it never felt very crowded. My favorite thing was the casino. I appreciated how the smoking area was contained to a room vs throughout the whole casino. The observation lounge was very nice as well. We would definitely cruise this ship again.

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3 Comments

Fantastic by jslmdl2020

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Joy / Destination: Panama Canal, Central America

It was wonderful and had a fantastic time. The embarkation and disembarkation was terrible.

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3.8

Really enjoyed the boat layout, stops and meals by Robin1810

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

Many positives about the cruise, but disembarkation process detracted from the trip. Not a good way to end.

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1 Comment

Tale of Two Cities by jimbob1550

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Joy / Destination: Panama Canal, Central America

This is the 15th cruise taken and 6th with NCL. NEVER have I experience such a poor and disappointing embarkation/disembarkation. Two hours for each is unacceptable. The ship was short-staffed, I believe, in those two areas and in some nights of main dining. The number of passengers lead to experiencing long lines, wait times and no seats partially due to some of the venues where things were held. I don't feel NCL was prepared for the age of most cruisers. I would venture a guess the average age might have been 70-75. This would mean not a lot of partiers and late nighters. From what I observed the bars and Casino did not get a lot of attention. Most nights the Joy Theater was filled to capacity and if you weren't in line 60 minutes prior to the show, the likelihood of getting a good seat was questionable. Although the claim saving of seats is not allowed, there was no presence of any one to prevent it. In fairness virtually all cruise lines make the same claim and lack of enforcement. In the Cavern Club when the Beatles Revolution performed, people lined up 75 minutes before the later show. One night I experienced coming at 8:00 PM for a 9:00 PM show only to find there was not one seat left to sit. I attended an art auction. The art director commented when there was clearly not enough room in the venue for all people to sit, this was the second auction this had happened and it would give him more credibility to ask for a larger room. The atrium was inadequate for many of the live music events and demonstrations, etc. There were only 6 computer stations and they happened to be next to the atrium. So in the crowded times people used the computer stations for their atrium seating, which was disconcerting when I wanted to use the computer. The Observation Lounge was a hidden secret for about two days, then after that it was jammed packed. I did reach out to NCL directly and they replied very quickly and apologetically. They offered $150 OBC for my wife and me for a future cruise. That was appreciated.

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Was this review helpful? 30
1 Comment

Norwegian Joy is Great! by mrdan22

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

Great Ship. Great Staff. Norwegian’s freestyle cruising really suites me.

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3 Comments

Great way to see the Canal by sailordan07

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

Great way to see the canal. We were disappointed in our room location and noise. Service was not as good or as friendly as on previous NCL cruise.

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2.8

Just okay by Breezytease

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

I’m sure I wouldn’t return to this ship. They two bit you to death. Wifi sucks and uses up too much time trying to get on and very expensive to be wasting time trying to get on. Inadequate smoking area, very blah meals, lots of screw ups with meals in dining room. Just not worth the money we paid for this vacation we will try another Cruiseline next time

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5 Comments
3.7

12 days on Joy Panama Canal by DeNan

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

Cruise was great, Joy was beautiful, staff fantastic, but embarkation and transportation to airport was horrible. I'll try to avoid Miami port in my planning.

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3 Comments

Disappointing by NCLcruisers

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

This was our 18th cruise and I don't think we'll be going again for awhile. At least not on NCL. The port stops on this itinerary were mostly bad. The itinerary was changed days before our departure with no compensation or explanation. Very disappointed all around with NCL.

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