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336 Norwegian Joy Reviews

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4.8

Priceless memories made with family by GrandmaTT

Sail date: / Traveled as: Large Group
Ship: Norwegian Joy / Destination: Alaska - Inside Passage

Experiencing Alaska and the Yukon Territory by ship was a wonderful adventure. The Norwegian Joy was a large ship, but we never felt crowded. The ship is very well laid out. We were a little disappointed by all of the addons and sold out attractions. Book early. Wonderful, priceless memories with our kids and grandkids. The glaciers were unbelievable.

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3.7

Great cruise! by rachelgrace08

Sail date: / Traveled as: Couple
Ship: Norwegian Joy

Glacier cruising was the most beautiful experience. No need to book a glacier excursion if doing this. Also, it was beautiful sunny and 75 degrees and able to sit out by the pool and get a tan in Alaska! No humidity, beautiful scenery, drink in my hand, it was truly amazing.

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4.6

Amazing Vacation by bethunderwood

Sail date: / Traveled as: Couple
Ship: Norwegian Joy

This ship, staff and experience was fabulous... book this cruise!

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4 Comments
4.9

Excellent Cruise/Cruise Ship by jammorgan

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

Partial Panama Canal trip lets you experience it without transiting completely through. Experience the three locks into the lake. Had a great time!

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2 Comments
4.8

Wow by ardbr

Sail date: / Traveled as: Couple
Ship: Norwegian Joy

Relaxing, did what we wanted to . If we wanted to see a show at the atrium we did or just walked by. The same goes for all the other activities. Service all around was exceptional. Only down side was the medical bill I received after I got sick. I did take out insurance.

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4.0

Wonderful cruise but lack of communication and information was disappointing by JoanandJohnAL

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

Although there was some aggravating moments overall we had a great time and would recommend this cruise.

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6 Comments

Great staff by mmendes6780

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Alaska - Inside Passage

Great experience. Casino has a smoking section so you don’t come out smelling like cigarettes, pool is too small. Staff is the best

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Lovely Alaskan Cruise by speechlady

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Alaska - Inside Passage

Overall very relaxing well organized cruise. We loved the Free Style Dining in which we could choose any restaurant and any time. It was easy to make reservations on board right from the screens in the hallway. Ports of call in Alaska were fantastic, staff was very cordial and attentive. The captain was amazing in how he could handle the ship in the tightest of spaces (turning around in a narrow passage at the glacier!!!). Food and coffee were the only small negatives - not as good as expected but will sail NCL again.

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4.8

Alaska, whales, eagles, glaciers. by LeChef66

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Joy / Destination: Alaska - Inside Passage

The Joy is beautiful. Alaska is amazing. I liked Ketchikan the best. The cafe is open a little less then before. Teppanyaki was outstanding. Sugarcane Mojito Bar was awesome. Splurge on a balcony, you won’t regret it.

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4.8

Beautiful ship and fantastic staff. by rstewts

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Alaska - Inside Passage

The Joy had wide variety of activities for all age groups. Enjoyed interacting with the very attentive staff.

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4.8

First time on the Joy by emilykk

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Joy

This was my 4th cruise and my first that was not on the Jewel. I was hesitant about the larger ship and the number or passengers but was pleasantly surprised about the number of times I forgot how many people were on the ship.

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3.3

You could better invest in your vacation by dramsrt10

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Joy / Destination: Mexico

The cruise director was ill-prepared for the cool weather, and, having been on several other cruises, the potential was incredible. The execution was subpar. In short, my recommendation would be to find ANY cruise out of a different sort, and you might consider another brand. I will likely not sail on Norwegian again

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1.0

Worst cruise line that exists by Owlcanyon

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

My spouse passed away on this Norwegian ship after 1 day on a 12 day cruise. Norwegian dumped me off the ship in a foreign country without any care. They refuse to refund any of the $4000 paid to them. Then they have a nerve to bill me over $7000 for medical services. This company has a bunch of scumbags in Miami running it. You can never get through when you call customer relations, you leave messages and someone may reply by email after you leave about 10. Most unprofessional cruise line ever, I wish i had researched them more beforehand. WILL NEVER SAIL WITH THIS HORRIBLE GREEDY COMPANY AGAIN. I hope they keep having problems and their stock plummets, and they go out of business, they deserve it how they treat people.

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14 Comments
5.0

1st cruise by ally6977

Sail date: / Traveled as: Couple
Ship: Norwegian Joy

Amazing will do this crusie again and on this ship ....loved everything about it ....the staff was great the food was amazing and ports was more then i had expected ....over all experience was more then i could have experienced

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2 Comments
5.0

Alaska dream cruise by PearHunter

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Joy / Destination: Alaska - Inside Passage

Wonderful. Didn’t want it to end. Can’t imagine a better cruise.

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4.4

Love Norwegian Cruise Line But... by KellyMo319

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

Great trip with just a few bumps. Feel lucky to have been able to enjoy our cruise. So people have had their dream cruise cancelled now.

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3.0

anniversary panama canal cruise by sondra99999

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

this was to be a special once in a lifetime cruise.We did have a great cruise even thought we had many issues with our dinners and excursions. many of the onboard activities were shut down at weird times or not open at all. service in certain areas was hit or miss. the ship was very disorganised and we had charges on our account that were not ours. I'm not sure we would cruise norwegian again. the most popular spot on the ship often closed early. the last several days we were served our food and everything was removed from tables and washy washy. i do not understand the paper straw policy when they serve your drinks in plastic glasses and you can get plastic straws at starbucks. they ran out of some of the fruits very early in cruise and did not get any replenishments for them. as we were further in the cruise food and service diminished greatly. there were only 2 small smoking areas on the ship of 4500 and about 500 people would crowd into the area. they shut down those areas during fueling(i understand completely why) but offered nowhere else to smoke except for off the ship which you could not do unless paying for a shuttle in many ports. this Cruise was geared to wards the senior crowd as most people were over 70 years old. we had at least 3 medical emergencies and one day at sea was cut short so we could get to the next port to get the person off but the rest of us had to stay on the ship in the port, another port we had 2 emergencies one when we first arrived and then as we were leaving the port we had to turn around to get someone else off the ship . as i stated earlier i'm not sure we would cruise with this line again. we expected much more based on a previous cruise with the same line

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Good Panama Canal Cruise by CruisetoCruise

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Panama Canal, Central America

We were disappointed at the cruise lines last minute decision of not stopping at Costa Rica. A word of caution: Norwegian Cruise lines $99 offer of round trip fare wasn't as good as it sounded. For very budget minded cruisers it may work if you want to fly at very odd hours and with not so reputable airlines as well. Also, once they make the reservation for you to fly and at any time at their convenience (not yours), you are stuck with it. Under no circumstances, they will change it or even entertain any call from you as well. Their Airline Reservation department people are rude. My booking agent had the same experience when she tried to talk to them. We will not take this offer again from them. We will book our own airlines in the future. Overall, cruising experience was very good !

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A beautiful getaway by Cruiser6954890

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Alaska - Inside Passage

Everything was perfect. The only thing I would change would be making the hot tub much hotter. The food was good and the ice cream was a daily hit.

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4.8

What a once in a lifetime experience by Tella85

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Alaska - Inside Passage

Best experience of my life. The only thing that I hated about my experience and this has nothing to do with the ship. Is I was flying with United airlines and they badly damaged my suitcase and when I went back after the cruise they damaged another suitcase of mine so on this trip 2 really badly damaged suitcases.

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