Trans Canal Cruise

Norwegian Joy Cruise Review to Panama Canal, Central America

Cruises: 7+ cruises
Review: 1
Helpful Votes: 30

Overall rating:

3.9 out of 5
Verified Review
Norwegian Joy

16 Night Panama Canal (Los Angeles To Miami)

Sail date: October 11, 2019

Ship: Norwegian Joy

Cabin type: Balcony

Cabin number: 15826

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

The cruise in general was very good. The Observation Lounge on deck 15 was my favorite place to hang out. "The Local" dinning area was open 24/7 and had some of the best food on the ship. I especially enjoyed the anytime dinning and the relaxed dress code. It was nice to be able to go to dinner without having to change from my day clothes. The food was about average for most cruise ships. My real complaint was that my shipboard credits could not be used to pay for gratuities. This policy was not to be found in any of the literature I could find and the customer service personal were unable to show me anything that stated this policy. In the last year I have cruised on Princess, Royal Caribbean, Celebrity and Cunard and none of these cruise lines had this same policy. I was really considering cruising more often with Norwegian until this issue came up. Now I will have to think long and hard before taking another cruise with them. There are too many other good cruise companies available with better cruise credit policies.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

4 out of 5

Entertainment

5 out of 5
The production show "Elements" was outstanding. One of the best shows I have ever seen on a cruise ship. They had several other above average entertainers on board also.

Service and Staff

5 out of 5
Everyone was very courteous, helpful and caring.

Ship Quality

5 out of 5
New ship. Very nice public areas. Never felt crowded.

Cabin / Stateroom

4 out of 5
Fairly average cabin. Nothing above average.

Ship tip

Investigate Cruise Credit policy.

Ports of call

Cabo San Lucas, Mexico

3 out of 5

Puerto Vallarta, Mexico

3 out of 5

Mazatlan, Mexico

3 out of 5

Acapulco, Mexico

3 out of 5

Puerto Quetzal, Guatemala

3 out of 5

Panama Canal Transit

5 out of 5

Oranjestad, Aruba

3 out of 5

Disembarkation

4 out of 5
Fastest disembarkation ever no customs and immigration hassle what-so-ever. A little confusion on the pier concerning airport transfers.
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