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2235 Norwegian Jewel Reviews

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Not what we expected by plantycat

Sail date: / Traveled as: Couple

Disastrous never want to experience anything like we all went through like that again being turned away from almost every port we tried to dock at then being dumped .

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3.9

Great Aus/NZ cruise by Geepeejay

Sail date: / Traveled as: Couple

Ship decor: good Oceanview Stateroom (5094): modest size no chairs, good cupboards, constant machinery noise (24 hours), then maintenance noise during the day. The noise did not abate for the entirety of the cruise and is a major issue for the room. The bathroom has 3 sections (toilet, basin, shower) which is a nice idea but in reality is really small and only just works; I can see why it would be unsuitable for a team of travelling Sumo wrestlers... The toilet paper seems to be single ply (but wrapper says dual), leaning toward fine sandpaper. Restaurants and Bars: Importantly, "washy, washy" was enforced. There was a heavy concentration on making sure sanitisation was carried out. Compliments to ship for this. Tsars - good wine waiter (Heidi), else rather not. Food choice so-so. Found chicken really dry and pad thai spicy, but bland and little warning of heat. Azure - less formal than Tsars, same menu. Food same quality as Tsars. Both not up to hype. Food improved over time. Best meal was lamb shank with rosemary potato and mint jelly, whilst paella was also a stand out; unfortunately prepared on the same night. O'Sheehans Irish Pub: Maitre D initially not friendly and tended to ignore customer requests; I felt we were somehow naughty, as we were often put at a little round table in line with the pathway even though other better placed and protected seating was available. Patricia (wait staff) is really excellent. Pub grub with good choices. Great burgers and wings. Hot dogs not bad. Place of choice for breakfast as reasonable choice and no buffet queues. Garden Court Buffet: big choice, but much of food is reasonable quality at best. Ice cream here (bowls, cones). Typical issues with seating on large buffet. Great Outdoors: make your own burgers and dogs. Prefer O'Sheehans. Dufry Shops: good location, but tired. Bliss: nice layout in area, but too open. Magnum: good "sunken lounge" environment. Wait staff great. Includes Martini and Cocktail bar. Great way to end the night. Spinnaker Lounge: great spot to watch the seas go by whilst under cover and relaxing in lounges. Entertainment hotspot. Good spot. Stardust Theatre: tiered seating and tired decor. Seats worn, no room for drinks or anything. Not good on big audience occasions. Also spot for releasing shore excursions. Urk. Atrium Cafe: Coffee and Chocolate- Starbucks. Has steps up to O'Sheehans, if not blocked off for entertainers. The Asian complimentary eatery Chin Chin is popular, although its menu is small. Unless there early, expect to wait. Food is reasonable. Pool deck is an open area with a reasonable sized pool there are 4 hot tubs. On this deck are 2 eateries and bars, Topsiders on the pool deck and The Pit Stop pool observation deck (mostly for smokers). There are several eateries at which payment is required including French, Italian, Teppanyake, Brazilian, Sushi and a Steakhouse. Not tried. The Jewel Casino allows smoking. There is a cigar room, The Humidor, which was pretty well closed off from the non smoking environment. There were some rough seas, like a washing machine with 4.5 metre waves. The ship handled this well, although I think many pax were seasick. Activities: Dance lessons include 70's dancing including 90's music, although Earth Wind and Fire and Bee Gees made an appearance. Party line dancing kicked off with belly dancing music. No instruction, other than "follow me"... great when your back gets turned. Kudos to those that picked it up. Platinum Band getting funky used as the base for both line dance and 70's lessons. Go figure. Popular was the faux poker tournament. Had no need to know how to play. Excursions: Excursion staff did best to ensure orderly departure for shore trips. Burnie coastline tour had good sights, but major problems with commentary as microphone was malfunctioning. Very disappointing. Melbourne Puffing Billy trip had similar issues with equipment. Also, commentary was quite biased with a definite right leaning viewpoint. Platform crowd management abysmal, but deference given to volunteer resourcing who tried in large crowd. Guides called tours by official tour group name, rather than by relation to cruise ship name confusing many. Melbourne sights good, but as with Burnie and again with Wellington, much of the stop time was around war memorials. Surely there are other attractions with cafes and rest rooms? On this day, there was a service at the site, limiting access to detailed displays. May be a good place but service combined with poor weather detracted. Personal tour in Dunedin went like clockwork. Could not have organised better. Akaroa was from my perspective without need of formal tour. Walking at own pace on a glorious day was the best. Wellington tour with Gregory was quite good. Local person with local commentary provided best organised ships excursion. As mentioned above, much time devoted to war memorial, but the park and memorial sites are very, very good. One to put on your list for next time. Rose garden was great area too, whilst the cable car was disappointing with very crowded carriages preventing photography and splitting tour.

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Great itinerary! Far superior than the Norwegian Pearl and Star. by ArmenMakasjian

Sail date: / Traveled as: Couple

It want to specifically thank Chris Festerman, our cruise rep., for giving us great advice on this specific cruise, especially on the warning of rough waters when crossing the Tasman sea. Also, his recommendation on taking the Jewel surely paid off. The cruise was great!

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Australian Cruise by bifeca

Sail date: / Traveled as: Couple

They did a great job of keeping the ship clean and sanitized!

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Two Weeks Down Under by zennettaj

Sail date: / Traveled as: Family (older children)

Our cruise began as an overnight in Sydney NSW, leaving later the next evening. Then, we spent a day at sea before landing at Burney, Tasmania. From there, we stopped at Melbourne, Victoria, where we overnighted until the following afternoon. The next two days were spent sailing in the Tasman Sea toward New Zealand. On the following day, we entered Milford Sound, followed by Doubtful Sound and finally Dusky Sound. Upon exiting Dusky Sound the ship entered the Pacific Ocean, sailing to Port Chalmers, the gateway to the city of Dunedin. On the following day, we Anchored off the coast of Akaroa, which is about an hour and a half from Christchurch. The next day was a visit to Wellington. From there, we spent two days at sea before returning to Sydney. This was a nice relaxing cruise.

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4.9

A Once in a Lifetime Experience! by workhardflymore

Sail date: / Traveled as: Family (older children)

This 10 day itinerary was a once in a lifetime experience for my family and me.

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Was this review helpful? 7
4 Comments
3.8

Just an average cruise. by Captain60

Sail date: / Traveled as: Couple

Overall was nice, but very disappointed in NCL Jewel. Shops and or events closed or cancelled without notice. Sister ship the Pearl was much nicer, and organized

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4.2

Wonderful Australian/New Zealand Cruise by Dawn4Bob

Sail date: / Traveled as: Couple

Overall a very nice cruise!! Itinerary was well done. Ship and stateroom were very comfortable.

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'Down Under' cruise by rvcaptain5327

Sail date: / Traveled as: Couple

Cruises are always a good idea but this one was a little lacking for us due to the lack of personal service and complimentary food options. I dislike having so much more costs involved after I have already paid for the cruise. It even charged an additional fee for charging money to the card for using the casino machines on a so-called cashless ship. This was my 47th cruise so this being my 1st NCL cruise I was a little under-whelmed. The people were all courteous but they are spread too thin.

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3.4

Priceless views by MickeyII

Sail date: / Traveled as: Singles/Friends

Excellent views of a lifetime, lovely! Took lots of pics and soaked it in.

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4.8

Trip of a Lifetime by Deb2018

Sail date: / Traveled as: Singles/Friends

The best ports ever. Definitely a Bucket List item!

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5.0

Awesome cruise around New Zealand by okema

Sail date: / Traveled as: Singles/Friends

Wonderful the Jewell is a great ship 3rd time on her and always a positive experience

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4.2

Auckland to Sydney cruise was fantastic!!! by JerryCruiser

Sail date: / Traveled as: Couple

We flew to Sydney first for 5 days, then flew to Auckland to catch the cruise. We went with 2 friends from our hometown. Definitely get the NCL app for onboard messaging and off ship phone calls. Quality of calls was excellent. Go to the shows. They were spectacular.

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A great trip aound New Zealand by jdvsdv604573

Sail date: / Traveled as: Couple

Nez Zealand was a pleasant surprise- CLEAN, FRIENDLY, and EASY TO GET AROUND Would advise anyone who just want to get away to take the cruise

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New Zealand & Australia 10 night cruise by pginzburg

Sail date: / Traveled as: Large Group

It was a very good cruise, very interesting ports, nice combination of scenery of mother nature and very civilized local life. Very good service overall.

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4.4

One of the family by Dallas1954

Sail date: / Traveled as: Singles/Friends

I could not believe how calm the Tasman Sea was, traveling in both directions. Sea conditions are always a lottery when on a cruise. I loved it. Happy trails everybody.

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4.7

1st time Norwegian Cruisers by Pottsie

Sail date: / Traveled as: Couple

Fantastic cruise. Very pleasantly surprised. Well done NCL. We will be back.

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4.7

Amazing New Zealand by KDF55

Sail date: / Traveled as: Couple

We have taken several cruises with NCL but this was our favorite! We enjoyed every port. We found the people friendly and the countryside was amazing. Entertainment on the Jewel was a little disappointing but there was a little bit of everything. The Cirque show definitely our favorite. We had the dining package and enjoyed all of the specialty restaurants. O Sheehans is great for drinks and afternoon snacks. Topsider Grill was our favorite spot for breakfast.

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3.7

Wonderful by suesahni

Sail date: / Traveled as: Singles/Friends

It was a great cruise. Enjoyed the trip. Ports visited were great. The entertainment and the food on the ship was good.p hi

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Very Pleasant Cruise. Beautiful Country by jonknapp

Sail date: / Traveled as: Couple

why??jjThis is the worst part of the cruise. Already spent time rating and answering do not see why I am required to answer further. makes me want to change my rating.

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