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116 Norwegian Jewel Reviews

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Fabulous week on NCL to Alaska by janice28m

Sail date: / Traveled as: Couple

This is a smaller ship than others we have sailed on. The service was excellent, shows superb. Food was good, drinks plentiful. Ports were awesome. Thanks NCL.

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Disappointing. by dlmart1956

Sail date: / Traveled as: Family (young children)

Choose another Cruise. We have been on Disney, Princess, Royal Caribbean, and yes even Carnival. You will fare much better.

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The worest cruise I have experence. Ship had mechanical issue. Late to port and leave early. No compensation from NCL. by dchu88

Sail date: / Traveled as: Couple

We in line for 3 hours to check-in, there must be a better way to check-in. When we got on board, the A/C was not working. No TV were available to see if there are any issue on the ship. The hot and cold water mix in the shower were not working, jump in and out of the water spray, The shower door would not close completely. Rarely see the steward vs in the past, we see that person several times a day. We were late to port of call and leave early due to engine issue. They try to cover it up by issue statement that was not correct. No compensation.

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2 Comments

Alaska a trip to remember! by abcatwalton

Sail date: / Traveled as: Family (older children)

We could not have asked for a better experience! We looked forward to this for over a year and it exceeded our expectations. We will definitely cruise with Norwegian again.

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Alaska Glacier Bay is incredible by watertownrider

Sail date: / Traveled as: Couple

The itinerary was fantastic. The quality of the food and bar staff on the ship was below par. We have done more than 100 days cruising with various cruise lines and will not cruise with Norwegian again.

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Awesome trip to Australia and Indonesia by edbaronne

Sail date: / Traveled as: Couple

Fun trip and happy we did the itinerary. Would stay away from the premium internet as it’s an unneeded expense from my stand point.

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Great cruise!! by eileenloreti

Sail date: / Traveled as: Couple

Loved this ship and the staff! Good crowd of people, mostly older and very friendly! Room was quiet and easy to navigate the ship.

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Cruise was wonderful by Doepp236

Sail date: / Traveled as: Couple

Loved the ship, Renovations were very nice. Very easy to navigate, restaurants and bars were great.

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Amazing New Zealand by Prescottjack

Sail date: / Traveled as: Couple

This cruise was a "bucket list" adventure. It did not disappoint. New Zealand was so much more than I had hoped for when I was planning this trip. Every port had something of interest that was a bit different from the others. The ship itself is a wonder. All I can say is that I would do it all again in a heartbeat and not regret the repeat.

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Engine Problems Significantly Lessened the Quality of an Otherwise Good Cruise by vamtboy

Sail date: / Traveled as: Couple

The quality of the cruise was lessened because of a problem with the ship's engines, which caused a change in the time arriving / departing at / from a number of the ports. The $200 given to us by the cruise line was not commensurate with the loss of excursions and port time. As a further insult, the money could only be used for ship board purchases which greatly lessened the value. While this problem was rectified at Darwin, there appears to be no reason why this repair couldn't have been accomplished in Singapore. The on-board staff apparently had no ability to address any additional compensation for the reduced quality of the cruise.

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4.8

Fabulous Cruise by Greywing1956

Sail date: / Traveled as: Couple

We'll be back! We loved sailing with NCL and we loved NZ

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3 Comments

Fabulous Alaska by TQuila48

Sail date: / Traveled as: Couple

We had a fabulous time on our Alaska vacation, and enjoyed the Jewel tremendously. Our balcony cabin was basically as expected, with sufficient storage and surface space. I was pleasantly surprised to find USB ports in the bedside light fixtures, makes charging your phone and using it as an alarm much simpler! The entertainment on the ship was fantastic, Anna and Vlad were fantastic acrobats, and Larry Omaha was quite funny! Food was as expected, tasty but nothing exceptional except in the specialty restaurants. We have no complaints about service, every crew member we encountered was super friendly and helpful.

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Treated like Celebrities by mothership214

Sail date: / Traveled as: Family (older children)

This was our first ever cruise. Service was wonderful, but I felt everyone in sales was too pushy. Otherwise crew was great to us. I was most disappointed with the mid and late day meals. Meats were served too tough and cold.

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Very nice Cruise by smithsmith996

Sail date: / Traveled as: Family (older children)

We were Haven class, which helped a lot. The Butler, house cleaning staff, attendants were fantastic. The concierge was somewhat disappointing. The stops were all very nice but Russia was disappointing due to lack of interaction with locals.

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5.0

NCL Rocks🤘🤘 by RYCHER

Sail date: / Traveled as: Singles/Friends

Getting on and off was a breeze. The staff was awesome (Washy Washy). I will definitely use NCL in the futire and recommend them to potential cruisers. Cya next time😊😊😊

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Best NCL cruise experience! by mkberl

Sail date: / Traveled as: Couple

The cruise was definitely a Bucket List experience.

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4.5

Most Memorable Sth Pacific Cruise by Julesta

Sail date: / Traveled as: Singles/Friends

Highly recommend the Jewel. Terrific staff, family friendly, great dining options, yummy cocktails, talented staff, awesome entertainment. Loved the pool deck. Onboard activities were fun to watch and join in. Loved the towel art each evening. Something for everyone.

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4.4

Fabulous New Zealand Cruise by lmilling

Sail date: / Traveled as: Couple

We thoroughly enjoyed our first cruise ever with the NCL Jewel. I think she is a beautiful ship and her crew was so friendly. Captain Kenneth was excellent at the Q&A too. For us it was about relaxation and we did lots of that! Great food, great drinks (we took the beverage package) and smashing entertainment. We particularly liked all the smaller bars that always had some live music playing. Sean (guitar) and Prism (band with good singers) were our faves.

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A walk through another world by channeling

Sail date: / Traveled as: Singles/Friends

A very easy way to get a taste and the flavor of South East Asia.

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Fantastic -- I loved it by doctormfj

Sail date: / Traveled as: Singles/Friends

I had a wonderful time. Your staff represent some of the nicest people all over the world. I travel alone but never felt lonely. Thank you all.

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Was this review helpful? 9

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