Norwegian Jewel Cruise Review to Panama Canal, Central America

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Not quite to my expectations.

Sail Date: April 18, 2015

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Inside

Airport transfer at IAH was chaotic, NCL reception staff had no accurate information, they gave out different information to different people.  Some people waited 4 hours to get to cruise terminal.

Excursion consultant staff did not have any additional knowledge besides what was already printed in the descrition.  It was a waste of time to ask them anything.

Garden Cafe was dirty and greasy, there were crumbs and food stuff seen on the floor from day one. Some remained there for days.  Windows there were not clean.

Both restaurants and cafe seem to be understaffed.  Service takes a long time.  


Ship Quality
Food and Dining
Service and Staff
Onboard Activities
Destinations and Excursions
Cabin / Stateroom
Houston, Texas
Cartagena, Colombia
City's infrastructure is not up to the tourists crowd, streets are very narrow and dirty. Tour bus had to make K-turns in every corner.
Panama Canal Transit
Puntarenas, Costa Rica
Huatulco, Mexico
Acapulco, Mexico
Cabo San Lucas, Mexico
San Francisco, California
Astoria, Oregon
Victoria, British Columbia
Seattle, Washington

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