Norwegian Jewel Cruise Review to Caribbean - Western

2-3 cruises


Helpful Votes

3 out of 5

Great anniversary celebration!

Sail Date: March 01, 2014

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Inside

Overall the ship was great - staff courteous and willing to go the extra mile. 2 of the 5 \"included\" restaurants though were not so great - the Blue Lagoon was horrible and Tsar's Palace was poorly managed. Otherwise everything was good. The Cruise Director Jamie kept things moving\, and kept the fun happening all over. I'd rate the entertainment on this ship as some of the best we've seen\, particularly the music acts in the lounges each night and the comedian.

Pros: Onboard entertainment

Cons: Food

Recommends Norwegian Jewel? Yes!

Service and Staff
Cabin / Stateroom
They may have been small but the bed was comfortable and the steward staff excellent!
Food and Dining
Nothing spectacular at all in the main dining areas. The \"washy washy\" team\, however\, impressively kept everyone aware of cleanliness and staying healthy. The buffet was well staffed and the tables cleaned quickly and efficiently. Quality of the food was about what you'd expect. The main dining areas were a disappointment. Azura was much better managed although it was always a long wait to get in there. Perhaps if Tsar's Palace had been run a little better and you actually received your food before it congealed\, it would have helped even out the crowd.
Ship Quality
My biggest complaint here - maybe the only one\, was the timing of the cleaning of the bathrooms. I mean\, really\, coming right out of one of the nightly shows in the Stardust Theatre and the ladies restroom is closed for cleaning? Or entering the ladies restroom and finding the toilet seat UP? That happened a lot. I think one of the guys that was cleaning the restrooms just didn't think about it - but it's a little detail that shows you're not paying attention.

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