Subpar
Norwegian Jewel Cruise Review to Caribbean - Western
7 Night Western Caribbean (Houston Roundtrip)
Sail date: October 25, 2014
Ship: Norwegian Jewel
Cabin type: Oceanview
Traveled as: Family (older children)
Reviewed: 10 years ago
Review summary
I've been on many cruises. I decided to go on the Jewel due to the price.....I can attest, you get what you pay for. The customer experience was extremely disheartening. My room steward couldn't even remember my name after 5 days I had to tell him continually. My room was made up TWICE in a 7 day cruise. The wait staff didn't smile nor fill our empty glasses of water. In fact most off the staff on the cruise were not very friendly. Lesson learned...I'll stick with Royal Carribean from now on.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
This is an older ship