Not as good as the others???

Norwegian Jewel Cruise Review to Caribbean


Contributor Level: Deck Hand
Experience: 4-6 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Sail Date: November 01, 2013
Ship: Norwegian Jewel
Cabin Type: Inside
Traveled As: Family (young children)
Reviewed: 4 years ago
We have had very good experiences with Norwegian on three prior cruises. This ship and staff did not live up to the standard set by the other two Norwegian ships we had been on. The ship layout was not cruiser friendly and did not make much sense. The main issue was the staff did not seem to be focused on customer service. Not as friendly as on the other two ships.

Food and Dining

3 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5

Pros: The room custodian was very friendly.

Cons: Ship staff was not as friendly as we had seen on other ships. The ship layout was not good.

Recommends Norwegian Jewel? No.

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