Norwegian Jewel Cruise Review to Caribbean

Contributor Level: Deck Hand

4-6 cruises


Helpful Votes

2 out of 5

Not as good as the others???

Sail Date: November 01, 2013

Reviewed: 3 years ago

Traveled As: Family (young children)

Room Type: Inside

We have had very good experiences with Norwegian on three prior cruises. This ship and staff did not live up to the standard set by the other two Norwegian ships we had been on. The ship layout was not cruiser friendly and did not make much sense. The main issue was the staff did not seem to be focused on customer service. Not as friendly as on the other two ships.

Pros: The room custodian was very friendly.

Cons: Ship staff was not as friendly as we had seen on other ships. The ship layout was not good.

Recommends Norwegian Jewel? No.

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Children's Programs

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