The stateroom with a sewage smell
Norwegian Jewel Cruise Review to Caribbean - Western
Ship: Norwegian Jewel
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 4 years ago
We traveled on the Jewel this past summer on our cruise to Alaska. We were very satisfied. Our recent trip on the Jewel to the Caribbean was not what we expected. Our stateroom had an awful smell, the room steward was practically non existent, customer service was poor compared to what we've previously experienced.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: The entertainment
Cons: The stateroom conditions and poor customer service at the front desk.