It was a good cruise in spite of Sandy!
Norwegian Jewel Cruise Review to Caribbean - Bahamas
Sail Date: October 28, 2012
Ship: Norwegian Jewel
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 5 years ago
Review SummaryThe overall experience was very nice. Unfortunately, hurricane Sandy made the first night out quite uncomfortable. After that the weather continually improved. It was disappointing that we couldn't make the private island but totally understandable. Sandy was waiting for us upon our return. The pier was without power which exacerbated out disembarking. The handling of this situation was in my opinion, very poor. The so called Easy Checkout where you carry your own luggage off the ship was a fiasco. The captain, officers and crew new in advance the problem we were going to encounter. Yet, as evidenced by what actually occurred, they were totally unprepared. Communication to the passengers was totally wanting and there was absolutely no contingency plan put into operation. The only instructions we received was to go to deck 4 as that was the only way we could get off the ship due the power problems. Unfortunately, everything from that point on went downhill. The stairwell leading down to deck 4 was allowed to become dangerously overcrowded. We were stuck waiting in this potentially disastrous environment for almost an hour with no place to go. Couldnt go up and couldnt go down what if there was a real emergency? Crew members (officers) should have been stationed at every level of stairwell 4 with radio communications to facilitate an orderly disembarkation. What we encountered was one loan crew member telling we shouldnt use the stairs because someone could get hurt. In other words, we were left to fend for ourselves.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: The quality of the entertainment. The caliber of the talent was excellent and the performances were exhilarating.
Cons: The staff were courtis and frendly but as a senior with some hearing difficulty\, the language devide left me personally with a loty to be desired.