Norwegian Jewel Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

Experience
4-6 cruises

Review
1

Helpful Votes
0

3 out of 5

It was a good cruise in spite of Sandy!

Sail Date: October 28, 2012

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Balcony

The overall experience was very nice. Unfortunately, hurricane Sandy made the first night out quite uncomfortable. After that the weather continually improved. It was disappointing that we couldn't make the private island but totally understandable. Sandy was waiting for us upon our return. The pier was without power which exacerbated out disembarking. The handling of this situation was in my opinion, very poor. The so called Easy Checkout where you carry your own luggage off the ship was a fiasco. The captain, officers and crew new in advance the problem we were going to encounter. Yet, as evidenced by what actually occurred, they were totally unprepared. Communication to the passengers was totally wanting and there was absolutely no contingency plan put into operation. The only instructions we received was to go to deck 4 as that was the only way we could get off the ship due the power problems. Unfortunately, everything from that point on went downhill. The stairwell leading down to deck 4 was allowed to become dangerously overcrowded. We were stuck waiting in this potentially disastrous environment for almost an hour with no place to go. Couldnt go up and couldnt go down what if there was a real emergency? Crew members (officers) should have been stationed at every level of stairwell 4 with radio communications to facilitate an orderly disembarkation. What we encountered was one loan crew member telling we shouldnt use the stairs because someone could get hurt. In other words, we were left to fend for ourselves.

Pros: The quality of the entertainment. The caliber of the talent was excellent and the performances were exhilarating.

Cons: The staff were courtis and frendly but as a senior with some hearing difficulty\, the language devide left me personally with a loty to be desired.

Recommends Norwegian Jewel? Yes!

Ship Quality
The staff was very courteous and friendly but as a senior with some hearing difficulty\, the language divide left me personally with a lot to be desired. Having sailed on other cruise lines where the cabin staff was much more visible and extremely accommodating in many little ways that made you feel much more at home...
Food and Dining
Free style dining is convenient yet the level of casualness leaves a lot to be desired. I think by allowing almost any kind of attire in the formal dining areas deters from their elegance and ambiance. The absence of the formal \"Captains Night\" with its attendant dress code has taken away something that has always been a stand out occasion about cruising. Sometimes it feels good to get all gussied up and go to someplace nice. Elegance and gentility seems to be becoming a thing of the cruising past.
Cabin / Stateroom
I would have been impressed if the cabin attendant had visited our stateroom beyond the morning makeup and the evening turndown. Having experienced this little extra on other cruises\, I can tell you it really makes a (very positive) impression when you notice the small gestures a small bowl of fruit\, a rosebud vase with a flower on your balcony\, etc.
Service and Staff
The staff was very courteous and friendly but as a senior with some hearing difficulty\, the language divide left me personally with a lot to be desired. Having sailed on other cruise lines where the cabin staff was much more visible and extremely accommodating in many little ways that made you feel much more at home...
Entertainment
I was extremely pleased with the level of talent and the quality of the shows and their presentation. The performances in the main theater rivaled anything I have seen on Broadway.


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