Norwegian Jewel Cruise Review to Alaska - Inside Passage

Contributor Level: Purser

2-3 cruises


Helpful Votes

3 out of 5


Sail Date: August 25, 2012

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Inside

The destination Alaska towns are quite full of jewelry and fur shops targeting cruisers just like yourselves, so to get any real opportunity to commune with nature and see their beauty, you need to pay for expensive onshore excursions. The cruise turned out to be about 25% more expensive than the price listed online because of taxes and mandatory daily gratuity charge (which we knew of before booking) -- read the fine prints before booking! Overall the experience was very relaxing and we would do it again. Go with low expectations to get anything done for a week, leave your productivity mindset at home, and you'll be pleasantly satisfied.

Pros: Ship\, hot tub\, dining availability\, staff friendliness\, onboard shows

Cons: Chlorine water\, staff knowledge\, varying food quality

Recommends Norwegian Jewel? Yes!

Ship Quality
The ship itself was quite attractive and organized well. Well placed elevators\, intuitive layout\, plenty of room to walk around/jog for exercise. It has something for everyone-- library\, game room\, game arcade\, sport area\, gym.
Food and Dining
We enjoyed the various dining options particularly because we are late eaters\, but the main restaurants were let downs. Food quality was unreliable. We actually preferred to eat in the buffet so that we weren't committed to a dish. Staff will also spray your hands with a sanitizer when you enter the buffet. I understand the health regulation aspect of it\, but the experience was a little demeaning.
Cabin / Stateroom
Stateroom was nicer than expected. Old TV\, mini bar\, fridge\, bed -- all just fine. Chlorine in water was noticeable in the shower and pools so we never felt completely clean. Shower water temperature varied a lot.
Service and Staff
Staff was super friendly and attentive\, but when we needed help finding which deck was open to go ashore\, they didn't offer much knowledge. Duty free store clerks didn't know much about the duty free limits on alcohol etc (isn't that the main marketing pitch?).
Plenty of entertainment.

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