Norwegian Jewel Cruise Review to Europe - Eastern Mediterranean

Deck Hand

2-3 cruises


Helpful Votes

2 out of 5

Less than Expected

Sail Date: April 01, 2007

Reviewed: 6 years ago

Traveled As: Couple

Room Type: Suite

This is a beautiful ship. We had a lovely suite with a balcony and the room attendants were excellent. However, we were never able to contact the conceirge for help with problems. The food was average at best, and more than half of the restaurants required reservations and/or a service fee and a la carte pricing. The library closed during lunch and after 8 pm in the evening. There were no movies except on the TV in your room. Everything on this ship was expensive--even bingo! We often felt that we were at a carnival because they were constantly trying to sell the passengers something. They even approached us during dinner (two different nights) trying to sell us on going to another restaurant--apparently they weren't getting enough business, which should have told them something about the quality of the food. The very worst experience was when the ship arrived in Athens. It was a nightmare trying to get taxi service into Athens from the port. The wait in line was literally hours long and the only people who had good transportation were those who were continuing on the ship and had booked land tours. NCL apparently felt that their job was done once we arrived in port and had made no arrangements with taxi companies to provide service for the customers who were deporting. Our taxi driver told us that their companies had not been notified about the arrival of the ship.

Pros: Itinerary--had many great ports to visit

Cons: Food was substandard, some staff not helpful

Recommends Norwegian Jewel? No.

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