Robbed at Sea

Norwegian Jewel Cruise Review to Caribbean - Eastern

Experience: 4-6 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

1 out of 5
Sail Date: March 01, 2010
Ship: Norwegian Jewel
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 8 years ago

We had items stolen from our luggage and the staff was not very helpful at getting the matter resolved. They were rude and just kept telling us to come back tomorrow and talk to someone else. The ports were horrible there weren't any beaches. We to an excursion to go scuba diving and the people on the dive boat made us pay them extra after we had already paid the cruise line for everything.I don't think they really check into who they hire to do excursions.They charge you for everything even towels. And for a seven day cruise there wasn't much to do on the ship. I talked to some one who said they have been on four norwegian cruises and have yet to see stirrup cay. So don't expect to see it the water is always to ruff to get off the ship.

Food and Dining

3 out of 5
Except for the deserts.


1 out of 5

Service and Staff

1 out of 5
They had the worst customer services I have ever experienced.

Ship Quality

1 out of 5
There wasn't much to do.

Cabin / Stateroom

1 out of 5
It had a strong odor of cigarettes and feces.

Pros: The food was great. With the exception of the deserts.

Cons: Customer services was the pits.

Recommends Norwegian Jewel? No.

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