OUR NORWEGIAN CRUISE WAS INFERIOR

Norwegian Jewel Cruise Review to Caribbean - Western


Contributor Level: Deck Hand
Experience: 4-6 cruises
Review: 1
Helpful Votes: 10

Overall Rating:

1.0 out of 5
Verified Review
5 Night Western Caribbean (Miami Roundtrip)
Sail Date: December 02, 2007
Ship: Norwegian Jewel
Cabin Type: Balcony
Traveled As: Large Group
Reviewed: 10 years ago
Open seating was inconvinient becasuse we could not get reservations for 8 at the times we wanted. We noted there were empty tables of four, but the staff would not combine them. The lack of accountability by the servers led to POOR service, some even with an attitude. It was evident that the staff was untrained in such obvious ways as in the buffet, as we were eating and talking, they reached over us, serviced the ketchup, etc over our heads, and didn't even say "excuse me." A server in the Italian dining room talked back to us.
The so called day activities were nothing more than sales pitches. They obnoxiously sold raffles as we waited for the shows. It was loud, in your face, and constant. They ran out of food at buffet. The food was cheap, the only food that was abundant was pizza, inferior hambugers, and cheap fatty stuff. I could not find any white meat chicken, roast turkey, or even lean roast beef at the buffet. They were carving some kind of inferior beef.

Food and Dining

1 out of 5
Very very very poor. Fatty and cheap.

Entertainment

3 out of 5
Only good show was their Cirque. That was EXCELLENT. The first night was awful, Second City was amaturish. A staff "talent" show is not an acceptable evening show.

Service and Staff

1 out of 5
POORLY TRAINED, SOME EVEN HAD AN "ATTITUDE"

Ship Quality

3 out of 5
Only one pool, not enough deck space--common area was camped

Cabin / Stateroom

3 out of 5
Good bathroom, cramped bedroom.
3 out of 5

Don't Miss: nice beach -seven mile beach
1 out of 5

Don't Miss: nothing-- we did have the one good meal on this vacation at a restaurant on land

Pros: BEING WITH FRIENDS

Cons: FOOD, SERVICE

Recommends Norwegian Jewel? No.

Was this review helpful? 10

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