Norwegian Jade Cruise Reviews - Reviews

We boarded this ship after the previous cruise was canx in Puerto Rico. The food was delicious. I think the Garden cafes lunch buffet was better than dinner. Breakfast was good as well. Quite a variety of food. Ate at 4 specialty restaurants: LeBistro, La Cucina, Moderno and Cagneys. All were good. But, I especially liked Cagneys. Steak was like butter. Alizar, Jasmine, O'Shehans and Grand Pacifics food wss also exceptional. Cruise Director Vincent and his staff are the best! Lots of info provided, lots of games, music, shows provided. Crew members were very friendly and professional. We stayed in Miami an extra day and missed Cartagena due to the mechanical issues. They were charging us the port and other taxes. After a few complaints, NCL decided to eat that cost for everyone on board. Very good Panama Canal Cruise. The Jade was clean, staff very nice, food outstanding. Thanks NCL.

Great food, great cabin, fantastic views , spectacular scenery. A lifetime ambition wonderfully fulfilled.

Fantastic itinerary. really enjoyed all ports but especially Norway and Iceland

Nice modern ship, nice bar staff, lots of activities and entertainment. Dining mixed. Captain was poor, no communication- very lazy

We had a great time on our 10 day Caribbean cruise!  Our cabin attendant Jeanette was awesome.  Our cabin was made up by the time we came back from breakfast and turned down upon our return from dinner.  We loved having breakfast at The Great Outdoors in the fresh air and sunshine.  The entertainment was good but I have to say we have seen some of the shows before and wish they had some new offerings.  One other negative was the disrepair of the pool area but we were told the ship was going into dry dock in March so hopefully that will get some attention.  All in all we had a wonderful time!

this was my first cruise with my daughter, sister-in-laws and niece. When we got to the check-in we found ourselves in a line that took over 3 hours to get checked in and another 3 hours before we left the port. There was no announcement made indicating why we were leaving so late. The service at the bar was very poor, I was never waited on, so I left. We had dinner reservations at the Avitar and they told us we couldn't make reservations, well we made them on line. The first day at sea we had to make up time so the boat was really rocky making us feel sea sick. Because we left port so late we never made our shore excursion in Cozumel. Day 3 we had to be up early to get in another line for tickets to be tendered to shore. What really makes me mad is if you bought your shore excursion on the ship you got the first tender off the ship, that sucked! Day 4 we had to use the ship tenders, there were only 4 running passengers back and forth. because we missed our first shore excursion we were given tickets for the 3rd group to be tendered off, really? When we got in line foe the tender we discovered the person taking the tickets didn't care what number she was taking so people that were in the 13th group were going ahead of us. Obviously that system didn't work! We ate a lot of our meals at the buffet because the service at the dining rooms were very slow. We did go to the Blue Lagoon and order lunch on our last day aboard the ship, we were the first ones to be seated. Our order was taken and there we sat. The waitress had taken all the orders of all the tables that were hers and placed them all at once. When she put the order in she put them in in reverse, so we got our soup, but not the rest of our meal, we got up and left after sitting an hour and a half waiting. I even got up and got my own water and continued to service other people that also were out of water. For my first cruise I expected more.

Over-all, I thought the ports of call were excellent.  The food I would rate as good (not excellent).  The employees on the boat were friendly and helpful.  The entertainment was good with the acrobats from Poland standing out over the group.

What impressed me the most was the entrance and exit from the boat which I thought was very well organized.