Norwegian Jade Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Votes

4 out of 5

Problems encounted

Sail Date: November 13, 2016

Reviewed: 7 months ago

Traveled As: Couple

Room Type: Suite

Cruise was excellent except for two problems.  At the Blue Lagoon  for lunch, we were seated and waited for 15 minutes.  I notified the hostess and see summoned a waiter who brought us water.  After another 15 minutes, people who came in after us were being served.  We never saw our waiter again.  We told the hostess we were leaving and went to the main dining room.

We are Platinum members and were to get priority disembarkation.  They called 3 colors at once and it took 45 minutes of standing in line to get to our luggage.  This was totally UNSATIFACTORY.

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Nice ship

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