This sucked, is there anything less then one star?

Norwegian Jade Cruise Review to Europe - Eastern Mediterranean


Contributor Level: Third Mate
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 9

Overall Rating:

1.0 out of 5
Verified Review
14 Night Adriatic & Greece (Venice Roundtrip)
Sail Date: June 04, 2016
Ship: Norwegian Jade
Cabin Type: Oceanview
Cabin Number: 8086
Traveled As: Couple
Reviewed: 1 year ago

NervousAngry

This was the worst vacation of our lives. so much so that we are considering making up compliant forum website to give other a  people a voice and share there cruise nightmare experienced . The crew was not knowledgeable and was extremely rude. The food at the buffets was terrible. The shows were like a high school talent show.

It was both of our 50th birthdays and it was our 27th wedding anniversary. Our trip was ruined by both booking mistakes and the crew did not help us resolve anything and the non caring of  of the ship’s crew for almost anyone's concerns was terrible, We also discovered an internet scam the ship is doing by not have internet yet charging everyone for it. We think the entire cruise industry must be exposed for this scam. We videotaped person after person complain and nothing was done. We took video of both the people and how the crew dealt with this situation.

These were not just our observations we had asked other people on board if they were experiencing the same things and many of them said yes and had other stories. Like a $2,000 charge for seeing the ships doctor after experiencing food poising from the ships buffet.

We have a travel blog that gets over a million hits per month and we do not have a cruise section but we are considering putting one in. This was our first cruse and last cruise but this trip is our 49th trip to Europe and we extremely experienced travelers.  

When these concerns were brought up to the managers they did nothing but get us a reservation at one of the pay restaurants.

 We feel that you should all feel ashamed about this. The only redeeming quality was hat the locations were nice and the ship was clean.

Food and Dining

1 out of 5
was terrible, cold and any people got sick. because of a several booking errors we did not have our drink of food packages,. you also promises that were not kept. listen to your audio recordings.

Onboard Activities

3 out of 5

Entertainment

like a thigh school talent contest

Service and Staff

1 out of 5
rude and unhelpful

Ship Quality

3 out of 5
clean but smelt of diarrhea in several areas of the ship near restaurant. This was for the entire trip.

Cabin / Stateroom

3 out of 5

Ship Tip

see above. your booking errors ruined our trip

5 out of 5
5 out of 5
5 out of 5
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