Fabulous, but ...

Norwegian Jade Cruise Review to Europe - Eastern Mediterranean

Contributor Level: Purser
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 18

Overall Rating:

4 out of 5
Verified Review
14 Night Adriatic & Greece (Venice Roundtrip)
Sail Date: May 07, 2016
Ship: Norwegian Jade
Cabin Type: Inside
Cabin Number: 5601
Traveled As: Couple
Reviewed: 1 year ago

This was an amazing cruise with a top rate staff. The only real problem was communication. We frequently received contradictory information or no information. Most of the time this was not an issue, however it is ridiculous when the itinerary changed the day before the second half of this cruise and passengers did not get notified until day 2 of that leg, it is an extreme problem. There were also problems with Freestyle Daily. Quite frankly, NCL and all lines would benefit by having passengers proofread all their communications. Often times the problems with communication is a matter of being written by people who live aboard. Simple example, there are no directions for which copy of the triplicate form passengers should keep, and no indication if form goes in the bag or is attached outside. Also, this business of letting thousands of people off the ship, in foreign ports, without at least a simple port map, is irresponsible.

Last, but far from least, when you advertise a port for a specific city, it is wrong to charge passengers for bus transfers to that city!

Food and Dining

5 out of 5

Onboard Activities

5 out of 5


3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Cabin and ship are due for dry dock and it showed. The cabin was adequate for our needs, but too much furniture is crammed into the space. The bathroom was surprisingly large and functional for this category. Our stewardess was the best!
5 out of 5
5 out of 5
5 out of 5
You can get great bargain bus excursion to Olympic site on the Main Street of the port. Grab several other passengers and they'll give a group rate. About 1/10th the price of NCL excursion and you can go at your own pace.
3 out of 5
5 out of 5
5 out of 5
3 out of 5
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